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Warren James

  1. Derby
  2. Derby Jewellery

Reviews, get directions and contact details for Warren James

Address: Burrows Walk , Derby DE1 2PL, DBY, GB
Phone: 01332 205612
State: DBY
City: Derby
Zip Code: DE1 2PL

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Reviews
Terrible experience. I bought a necklace for my partner and her sister already bought her the same one. I went back to return the one I had bought and apparently they don't do refunds. Will never shop here again.
Exchange policy was not clear. buyer beware. You do not get cash refund. You can only exchange the jewellery within the store it was bought or get a credit voucher valid for 6 months. Staff not friendly and seem to push you to hurry to buy. Will not recommend.
Really helpful when deciding on a gift for my daughter's 21st. Told us we can buy the pendant and chain separate if we didn't like the chain.
Great value for money. Staff are very friendly and very helpful. Store is spotless and clean. They have a large choice of jewellery for ladys, men and children of all ages. My daughter wanted a signet ring and the staff were very patient with her when she was using the ring sizer.
Friendly service. Slightly cramped store especially as it was busy due to the time of year. Covid secure serving areas. Plenty of choice with good prices. Extra charge for packaging.
Lovely staff, but can't recommend the gift wrapping had to dispose of the bags, crumpled and ribbons tatty, box's OK thankfully but the whole wrapping cost £7.
Very pleasant and friendly staff, Nothing was too much trouble.Will definitely go again
Purchased 950 engagement ring Wednesday to give to my fiancee Saturday was informed by staff that if was to large we could return for exchange unfortunately ring was to large and wanted to down size, Returned ring 2 days later and was told the ring was damaged and would not exchange, I tried to explain that the ring was returned into the box sunday and it's was impossible for us to have Damaged the ring unless it was damaged when we purchased.. Manager very rude and obnoxious and very unhelpful, very poor service and I'm guess very poor quality product.. AVOID..
Great prices and assortment of goods,
Very reasonably priced pretty jewelry, I bought a pair of silver pendant earrings I had been looking at in other stores but these were of equal quality and cheaper than the other three stores I had been to !
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