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Walletts

  1. Stoke-on-Trent
  2. Biddulph Accounting

Reviews, get directions and contact details for Walletts

"Accountancy just got a whole lot betterA bold, knowledgeable and informative approach to all that we do.Always here, always informed.We are BK Plus"
Address: 18 Tunstall Rd, Biddulph, Stoke-on-Trent ST8 6HH, UK
Phone: 01782 522000
State: Staffordshire
City: Stoke-on-Trent
Zip Code: ST8 6HH

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
We felt we were over billed for the type of service we needed both myself and partner have other businesses this was first year of a business that has an innovative product/idea so a lot of time was spent was on R & D and only 3 months of trading over the accounting period we are talking less than 30 transactions through the bank, and were charged £1250 + VAT when we have moved to another firm who looked at what we needed and said it should of been £500 certainly no more than £750. When asked to justify cost / there was nothing tangible felt like he all most agreed we had been charged to much even mentioned a meeting which was the first meeting /consultation then mentioned minimum cost for limited company was £1000 checked all documentation this was never mentioned and I asked for a copy where it is and I never got anything back. We have been over charged they know it, we are loyal people if we get looked after we will continue to work them but we don't appreciate been ripped off!
We have used Walletts for a while now as when our business began to grow we couldn't handle all the accounts by ourselves. From day one Walletts have been fantastic, they've taken such a load off our backs, they've been fast, professional and always gone the extra mile when I need them. I don't know where I'd be without them. I highly recommend them to anyone looking for a highly skilled, professional and friendly service!
We have used Walletts as our accountants for a while now, and am continually finding fresh ways to be impressed by his skills, experience and wisdom. Recently though, they have been particularly amazing – not only by providing their usually sky high standard of advice, but also by going above and beyond the call of duty in so many ways, if I were to list them I’d run out of paper. Through tumulus times or calm times, they have offered some brilliant advice, explaining things when needed, and taking care of things for us whenever it would be of benefit. I can’t and don’t hesitate to recommend Walletts and Dave Bould, our accountant in general to any and all contacts that might benefit from their services and advice; as accountants go, I can think of none better to be working with.
When I bought over the Belvoir business two years ago, I thought it would be easier for business continuity to keep the existing accountant. It took them 3 months to sign me up as a client, months and months to file my self-assessment returns and I rarely received a response to my emails from the partner in charge. Still, I thought it would be difficult to switch accountants. After getting to know Dave Bould, I decided that it was time to switch. Dave and his team at Walletts respond to calls and emails within a couple of days, they action work immediately and file necessary documents without delay. I have full confidence that they will not miss any statutory deadlines, unlike my previous 3 accountants despite me sending over all figures months in advance. In short, they are already proving to be great accountants and trusted advisers. Dave is definitely the most responsive accountant I have met. For anyone unhappy with their accountants’ service, thinking it is difficult to change accountants or that all accountants are the same, please just hand in your notice at your accountants and sign up at Walletts.
Great service and great staff
Xelent in all department s
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