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Wallasey Village Pharmacy

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Wallasey Village Pharmacy
"Are you looking for a pharmacy in Wallasey? Knights Pharmacies share the same vision - to provide exceptional service for you and your family. Our highly trained and dedicated pharmacy teams can help in every aspect of your well being and provide a full range of pharmacy and healthcare services including prescriptions, vaccinations, and free healthcare advice."
Address: 95 Wallasey Village , Wallasey CH45 3LE, XMS, GB
Phone: 0151 638 2392
State: XMS
City: Wallasey
Zip Code: CH45 3LE

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Reviews
Not sure what’s going on with this pharmacy but they never answer the phone. My elderly grandparents rely on this pharmacy to sort out and deliver their prescriptions as their mobility is as such that they cannot leave the house. The amount of times the prescription has been delivered with items missing that they rely on is becoming a joke now. My Nan rings them to ask when the rest of it is being delivered, but consistently gets no answer. I tell my Nan not to worry, I’ll go to the pharmacy to ask them about it all but before I go, I start ringing them myself and get no answer either. I’ve even walked in to the pharmacy still making a phone call, and can I hear any phone ringing in the building? Nope. I’m convinced they’ve unplugged it at this point. I’ve even mentioned it to them a few times and they don’t even act bothered. The only answer I get is ‘oh a few other people have mentioned that’ so why not look into the issue? There’s elderly people in the community that may not have children and grandchildren that can physically come into the pharmacy to chase things up, and rely on somebody being on the end of that phone but the people in there don’t seem to care! Even when I do speak to them in the pharmacy about the prescription being delivered wrong, they palm it off on ‘the hub’ saying it’ll be delivered soon, which I’ve told them isn’t an option given some of the medication is due to run out, which is why my Nan has been on the ball putting the request for it to be delivered with what should be enough time for it to arrive on time. Poor service and from what I’ve seen, employing people who just don’t care.
Was a great place until Sue left, they have left my elderly parents who rely on their meds without them on several occasions. Not impressed with them at all and if it happens to them again they can expect a formal enquiry
Had a great experience at Wallasey Village. Staff are very warm and welcoming - excellent customer service and Pharmacist was very approachable making it easy to ask questions. She offered to keep in touch regarding medicines which was a real comfort and goes beyond service I have had elsewhere. Will be a regular customer here now.
Been here a few months now. Staff are very professional and nothing is too much trouble. Always answered any questions I've had. Super quick service every visit. Keep up the excellent work 10/10.
The new pharmacist Lauren has significantly improved the quality of service at this pharmacy. The staff are always helpful, patient and supportive. Keep up the good work girls!!
My local pharmacy . Staff are really helpful, especially Isabella the pharmacist.
Thank you to the staff for helping me out during my recent visit. They genuinely went out of their way to find me my required medication. It’s great to have a local friendly pharmacist. Thank you.
Excellent service. Staff so welcoming and polite. Pharmacist went above and beyond with my query. Will definitely be transferring to this pharmacy. Local and extremely friendly!
I moved to this chemist recently as my pharmacist was now working here. I have not been disappointed. Great service and as with any chemist lately sometimes your medication out of stock. It is soon ordered. Friendly staff never kept waiting long.
Since the staff have changed here, the customer service is shocking. Prescriptions never ready despite being sent over a week ago, told they haven't got certain medications and then spot them on the shelf - the old staff and pharmacist were fantastic.
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