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Reviews, get directions and contact details for Waitrose

Waitrose
Address: Birds Lane, Cowbridge CF71 7AG, UK
Phone: 01446 774921
State: Vale of Glamorgan
City: Cowbridge
Zip Code: CF71 7AG

opening times

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I've been a regular shopper at this Waitrose since moving to the area earlier this year having never shopped at Waitrose before. I'm now reconsidering this choice of supermarket after receiving a £70 parking charge notice for a period when I was shopping in Waitrose. Because I wasn't pushed for time, I had the opportunity to fully explore the selection of Waitrose products in the store and now I'm being punished for doing so. The parking company that operates this car park is predatory. Be warned.
Hello Waitrose, you are my local store. Since you opened the store in Cowbridge I have been a faithful customer. I enjoyed shopping with you, not only for your delicious products but your polite and courteous staff. I came to think of it as an enjoyable experience for which I was willing to pay extra.nHowever, after my visit today. I was left flustered, anxious and so disappointed. The shop was very busy at 3pm. I noticed many shelves were empty of food very difficult to find an assistant. When eventually I went to the checkout, it was bedlam. The system you have is not equipped for the smooth self service I’m sure you intended it to be. Havoc. confusion and too many people in such a small space. The assistant was doing her best with many people calling her at the same time. Problems at the machine, goods required weighing. One weighing scales hard to reach because so many people jammed into a small space. I am so unimpressed. I spent double the amount of time queueing and then dashing to join another queue. My whole experience was distasteful. I have experienced much smoother transactions at Aldi/Lidl and customers less traumatised. Come on Waitrose, pull your socks up, your reputation is on the line. We don’t mind paying extra for goods if the service is good. The self service area is like a cattle pen. All very third rate. Yuk
Sick to the absolute teeth of being I.D in this place for stupid things cider vinegar, lemsip, mirin being the most recent. I have shown my I.d time and time again I am 30 years old. Completely fair for alcohol but who is going to get drunk off mirin. Complete lunacy and to top it off the staff being patronising about it.
Whilst I find Waitrose to be an excellent store with great products, the transition to automated checkouts which absolutely refuses to read the vouchers on my phone will compel me to return to using the manual till. It is a simple choice of waiting in one queue or another and I shall choose the less frustrating; great shame.
We have bought a lovely,fresh fish.nThe sourdough bread is delicious.nThe shop is very clean and well organised.nOnly outside wasn't as clean as inside.
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