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Reviews, get directions and contact details for W.H.Cox & Son Removals Middlesex

W.H.Cox & Son Removals Middlesex
Address: 18 St Nicholas Dr, Shepperton TW17 9LD, UK
Phone: 01932 245354
State: Surrey
City: Shepperton
Zip Code: TW17 9LD

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
We had a two part move with WH Cox - a large 5 bed household. The assessor was polite and helpful and the office staff were efficient. The move, however, did not go well and despite paying for a packing service, I and my sister in law worked all day for two days to assist the packers. I understand the company was in the process of being purchased/purchasing another company and not enough staff were allocated to the job. Those people who were there were friendly, polite and efficient and were very apologetic. They did their jobs well, there were just not enough of them (I would estimate at least three staff members short). The reason I have given them more stars than you might otherwise expect given what I've written above, is that the company did respond well and handled my complaint well, and I do believe it's the putting right that counts. The second part of the move was done a couple of days ago, and this time the experience was vastly improved. Whilst it was a very small move, it had been accurately estimated and staffed and the guys were excellent, really helpful and efficient. Pricing was keen and as long as you check the staffing of a job to make sure it matches other quotes then I feel they would be fine to use. The people we bought our house from used them and reported they were very pleased - I think we were just unlucky.
10 years ago (23-03-2016)
I requested quotes from 3 different companies. One didn't reply. One sent me an email form that I returned and received an email quote in reply, but W.H.Cox sent an actual human round to inspect and price. A bit of human interaction when you are trusting a company to move your life's possessions goes a long way. They delivered packing material exactly when agreed. Turned up on time, were polite and hard working. Not much more I can add, imagine what you require from a removal company and it all seems present here.
9 years ago (10-06-2016)
The removal guys from WH Cox were excellent. They were friendly, helpful and hard-working and the move went very smoothly. Throughout the whole process from obtaining a quotation to the move itself, they were informative and responded quickly to queries. I would highly recommend using them.
9 years ago (02-07-2016)
Second time using WHCox in 14 months, highly recommended. Friendly, helpful, very efficient service (pack and move), no complaints at all - the team were excellent and made the whole process far less stressful than it could have been (and usually is!). Competitive price too.
9 years ago (13-06-2016)
Responded very quickly to request for a part-load move. Very helpful and accommodating of our needs, with excellent communication throughout the process. Very friendly and helpful staff on the day of the removal. Would definitely use again.
9 years ago (05-06-2016)
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