Virgin Active

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"Our Thundersley gym and health club is the only place to achieve your fitness goals. Pick a pool. The 25m one for lengths. The hydrotherapy one for winding down. Or the kids’ one for splashing and spraying complete with giant rubber ducky. Choose from over 145 weekly classes set in a suite of specially designed studios, or take to the gym floor to try SKILLMILLS, TRX and Woodway Curves. With a range of membership options and a creche for the kids, we have everything you need in one place."

Address: 200 Rayleigh Rd, Thundersley, Benfleet SS7 3YN, UK

Phone: 01702 427700

Website

State: Essex

City: Benfleet

Zip Code: SS7 3YN

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

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Reviews

I have bean a member for 18 months and joined to use the pool as I am extremely overweight and have to force myself to exercise .. due to a recent injury I have not been able to use the pool for 2 months so I finally plucked up the courage to face the gym .. last week I had my induction with Sophie and today I had my first PT session with her, a discounted gift from Virgin Active that  I had not used till now … I had a good intro and first session with Sophie today, who has taken the time to understand my weight and health issues and my nerves in entering a gym at 23 stone to face my fears .. the session was hard but I did it and many people don’t understand the battle overweight people deal with on a daily basis, it’s not about just being lazy and greedy .. it’s a mental and physical thing/block as well as a food addiction and it’s hard to actually face your demons and take steps to change your life… my review is to thank the staff on my ‘journey’ so far at Virgin Active Thundersley,   Maisie for helping me register with the new App today as I was even struggling with that! Sophie for being an absolute delight, very endearing and sincere about wanting to help me through my mental and fitness barriers .. and Will on reception for being so kind to me as I left, congratulating me on just turning up and getting through the session .. .. your team are a credit to you … I am so grateful for the welcome I have received into the gym that I  was  so fearful of .. Thankyou Virgin Active Thundersley .. from a very grateful member

After being told day passes were available and the website saying I’d be able to I was told on arrival I could not use a day pass unless with a current member. I don’t know any members How am I supposed to know if I want to pay £70 a month for facilities I don’t know are any good. As someone who suffers with anxiety and social anxiety Id have liked to see if I felt comfortable using the facilities before being charged 70 quid to use them. No alternative presented and staff couldn’t have been less helpful.

Sauna was closed for 2 weeks the only real reason i have a membership and customer service weren’t interested in making even a token gesture by way of apology/compensation except for free guest passes. It feels really complacent and I don’t feel valued as a customer. I’ve frozen my membership and am not sure yet whether i’ll return.

Friendly staff, great classes, gym good, pool very good. Wish there was an outside pool but very happy with everything else. Feel really comfortable attending

£70 a month for a gross dirty run down gym and pool area. You must be joking! There are SO many other gyms nearby at literally half the price for way better equipment AVOID

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