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Virgin Active

  1. London
  2. London Fi̇tness Center

Reviews, get directions and contact details for Virgin Active

Virgin Active
Address: Riverside Business Centre West, Smugglers Way, London SW18 1DG, UK
Phone: 020 8124 4136
State: Greater London
City: London
Zip Code: SW18 1DG

opening times

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 9:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

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Reviews
I’ve been a member for over two years now. I swim every week day. The staff are friendly and welcoming. The pool is a great size.nnI love starting my day with a swim and shower.nnGreat value and so well located
I’ve been going for a few months now and the facilities are great however there is always something wrong. Most days there is no soap in the showers, I regularly receive messages that the pool is closed as well as regular messages that they have run out of towels.nnThe maintenance and upkeep of the changing rooms is shocking. Just this morning there was, dirty floors, a blocked toilet, blocked sink, 2 broken showers, 1 shower head completely missing and leaking urinals with towels all over the floor to compensate. It’s not somewhere you feel comfortable to shower and get dressed in after you have been to the gym.nnIt’s a shame to see as the facilities are great they just need to invest into their upkeep and cleaning. If it doesn’t make a turn around I’ll be going elsewhere.
I have been taking my daughter for baby swimmers lessons, I will not come back as the venue refuses to put up the pool temperature for cost saving reason and my daughter ends up with blue lips and shaking after 2 min in the water.nAlso the changing rooms are a disgrace. I have never been in such a filthy place. I really think it is a hygienic hazard.
Thank goodness the steam room, sauna and spa baths seem to be working consistently - which as you know was a real problem a year or so ago. Long may that continue.nMy main concern is the time it takes for things that go wrong to be sorted - an example is that the scales in the mens changing rooms have been absent for nearly 2 months which is simply unacceptable. Also a clock that was on the wall opposite the sauna has been removed and can't be seen from the sauna.nAlso, I get frustrated when one swimming lane is closed for swimming lessons which may only be for 1 or 2 young children who could happily use half the pool. the other half could be used as the family swim lane in which basically families can muck about. To have two lanes closed for a very few people which is often the case and to then only have two narrow lanes for swimmers seems a bit unnecessary - just a thought!nOverall, as someone who only uses the pool and facilkities around it I am a reasonably satisfied customer.
The gym itself is fine, with lots of quite new kit, and the staff on reception are always friendly and seem nice.nnHowever the mens changing rooms, loos, and showers are vile.nnThere's almost never any hand soap, loo roll or shower gel, several times I've asked for this to be addressed, just to be ignored and it to be the same when I next visit.
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Virgin Active map

Directions to Virgin Active with public transportation

Wandsworth Town 190 meters
South Western Railway
Wandsworth Town 220 meters
28
44
N28
N44
Swandon Way 220 meters
28
44
N28
N44
Bridgend Road 280 meters
28
295
C3
N28
Tonsley Street 320 meters
28
44
N28
N44

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