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Virgin Active Brighton

  2. The City Of Brighton And Hove Gym
  3. Telscombe Gym
  4. Brighton Gym

Reviews, get directions and contact details for Virgin Active Brighton

Virgin Active Brighton
Address: Village Way, Brighton BN1 9SG, UK
Phone: 01273 667888
State: The City of Brighton and Hove
Zip Code: BN1 9SG

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Reviews
In my experience you don't get your money's worth. There always seem to be maintenance issues which are disruptive and reduced prices aren't offered as gestures of goodwill. The large pool & spa were closed for weeks and we were promised we would benefit from the improvements, its hard to see what these improvements are after they made such a big thing of it. The ladies showers cubicles were in poor state of repair for months. Pool & spa temperatures are inconsistent, showers sometimes cold. Ladies & gents changing rooms have currently swapped for more maintenance even though the mens urinals are out of action, they still smell, it's not pleasant. Just been sent a text to inform me that the large pool and spa will be out of action again for a week (but the outdoor pool will be open (it's October!!) I pay to use a decent swimming pool mainly and classes. I have expressed my concerns several times but nothing is ever resolved to a satisfactory response. If it was I wouldn't resort to this bog standard review.
7 years ago (07-10-2017)
Place is a dump Kids swimming lessons going on consistently Up their own backsides staff Rude staff Unhelpful staff Changing rooms dirty Nowhere to park when busy Shame Virgin didn't manage to sell the place to David Lloyd...those guys may have been able to have the presence of mind to listen to their members and turn things around! UPDATED REVIEW - 5 September 2017 Nice to get a response. However, what would be more helpful than the habitual rhetoric given on negative reviews is for information to be shared as to what exactly is going to be done about the issues current and past members have stated. There is no reason for anyone detailing a negative review to discuss further with any member of staff, if the review was actually read and fully considered. As for suggestions as to how to improve service and facilities; the Virgin staff should read the reviews in full, consider in full what has been stated and they themselves come up with ideas to improve and implement. This is not rocket science....as the saying goes RTFI....!
7 years ago (05-09-2017)
Good, family oriented club. Nice pool, well equipped gym, albeit a tad small. Amazing tennis facilities if it's your thing. If you're not, like I am not, you'd think they could knock a couple of those courts and create a massive state of the art gym over two floors. #justsaying
8 years ago (28-05-2017)
This Health Club has gone so bad i have had to cancel the toilets and chageing rooms are always dirty and pose serious health and safefty issues. The floors in the changeing rooms are always wet and pose a slip hazard feedback given regarding this but nothing changes
7 years ago (09-08-2017)
Always very helpful staff always ready to help
7 years ago (08-09-2017)
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