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Vincent Tractors

  1. Saint Columb
  2. St Columb Major Car Repair

Reviews, get directions and contact details for Vincent Tractors

Vincent Tractors
Address: Fraddon, Saint Columb TR9 6NA, UK
Phone: 01726 860332
State: Cornwall
City: Saint Columb
Zip Code: TR9 6NA

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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related searches: Nick Vincent tractors, Truro Tractors, VINCENT AGRI services Ltd, John deere tractors, Used tractors for sale, Cornish tractors, Cornwall Farm Machinery, James Pryce Tractors
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Reviews
While on our way to Cornwall our trailer broke down. We called Vincent’s tractors who went out of their way to recover us within 20 minutes. They took the trailer to their yard and had the part sourced and the trailer repaired within a couple of hours.nThey literally saved the start of our holiday and couldn’t have been any more helpful. We are forever grateful for their swift, professional service.nThanks again!
Always a warm welcome to the shop and normal always get offered a coffee, that is how places are ment to be run
The first and last time I'll use them. Terrible experience. As a new customer I used Vincent's for a full on-site service of a tractor. The engineer didn't turn up on time, had to chase repeatedly to get someone to turn up on the day, when they turned up some of the parts they had were wrong for my model despite them having the full details of my tractor well in advance. Promised follow-up paper work of recommendations and parts which never materialised. The bill took forever to show-up and then was wrong higher rates than previously quoted. Took forever to straighten that out. It feels like the Engineer was great on the day but the office / organisation / admin and communications let things down terribly. Shall not be using them again.
Called up to enquire about a used trailer for sale in their website and was told it was sold. Few days later called to get a quote for a new trailer and was told they had a used one available on site ready to go the same one previously told was sold. After questioning this and adamantly being reassured it hadn't been sold and assuring us it was still available we immediately did an hour+ round trip to purchase. Upon arrival they couldn't locate the trailer anymore. They checked serial numbers, still insisting 100% it was not sold but still couldn't find it.nHow do you lose or not know if a trailer has been sold or not?
Called them for some advice and spares info on a ride on mower. Paul, in spares dept, was super helpful and emailed me parts lists and drawings for my machine. I will definitely be using them for any parts I need in future. Great customer service.
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