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Vincent Flooring

  1. Walton-on-Thames
  2. Walton On Thames General Contractor

Reviews, get directions and contact details for Vincent Flooring

Vincent Flooring
"Located in Walton-on-Thames, Vincent Flooring has been Surrey’s leading independent flooring and bed specialists for over 60 years.Find a huge choice of flooring, carpets, rugs, beds and mattresses in our large showroom along with free customer parking & expert advice.We also offer expert fitting services, online shopping, free home surveys, delivery and collection services.We are dedicated to providing a friendly and professional service with a reputation for low competitive prices, excellent customer service and exceptional experience and knowledge."
Address: 141 Hersham Rd, Walton-on-Thames KT12 1RW, UK
Phone: 01932 241448
State: Surrey
City: Walton-on-Thames
Zip Code: KT12 1RW

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

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related searches: st vincent flooring, walton carpets, carpet suppliers surrey, carpets walton on thames, ashley flooring, engineered wood flooring surrey, carpets in surrey, amtico flooring
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Reviews
Vincent flooring has recently laid Karndean Korlok Baltic Washed Oak throughout our whole house. The service from Darren and Mick the fitters was exceptional and the job was completed very quickly. Not only did they fit the Karndean flooring well but also carpeted down the stairs. Overall the service provided by Vincent Flooring was excellent however I do think that the customer experience at the showroom and general handling of phone calls could be improved if your main contact is not in the office. But I would recommend using Vincent Flooring after our experience. Their pricing was also competitive to others.
I have recently used Vincent Flooring and I can honestly say, NEVER again! The warning signs were there from the start. I was met by a bored sales rep who probably would rather have been doing a crossword or reading the paper. Almost comical actually. And as one other disgruntled customer has already pointed out, they expect you to know their terms and conditions without actually explaining them to you. They are on the order which you will eventually receive days later after paying out via 2nd class post. Take heed if you want to use your own fitters, which I did for flooring rather than wait over a month for theirs they will refuse to take back stock which they have measured for and over ordered on about £500 worth in my case. The amount of carpet supplied was also hugely surplus to requirements. A shameful waste of resource in today's world. If you do decide to use Vincents despite my review I would recommend taking your own measurements so that you have a good idea of cost - they make a point of not sharing theirs and I suspect it's another way to make money. Really dreadful customer service and my advice would be to steer well clear.
I replaced all my carpets with Vincent Flooring, I had a great experience from beginning to end. They lent me samples to take home so I could be sure of my choices before ordering. They were really friendly and helpful throughout the ordering process. The fitter was great, did a super job and I’m very happy with the finished product. Would highly recommend.
Jim was very patient and informative over multiple visits, and answered all my questions as I tried to figure out what I wanted. I’m really happy with all the products I chose in the end. Michael did the fitting, and he was so meticulous, clean and thoughtful, I couldn’t be happier. I would definitely use them again, but don’t think I’ll need to as they did such a good job . Would highly recommend. Only issue I had was that I had to wait for the fitting, but that’s because they are in such high demand. Well worth the wait.
Jim was very helpful when it came to ordering the carpet. The whole process was very simple and a lot faster than I expected. Gary did a great job fitting the carpet. Fast, tidy and very friendly. I'd definitely use Vincents again
I cannot expressed how delighted I am with the service I received from Jim Laidlaw at J W Vincent Flooring. I would have given more than five stars if I could! Amazingly friendly, quick and helpful. Saved me a lot of wasted time and money, I couldn't have been more pleased with their prompt and innovative service. Will and already have recommend to everyone - an efficient company with exceptional employees.
Absolutely fantastic service from Vincent flooring and would highly recommend. We recently bought amtico flooring, carpet and a mattress from the company and we couldn't be happier. We received great service starting from initial browsing in store right through to fitting. Staff and fitters were all very knowledgeable, helpful and courteous, and the job was completed really quickly. Would definitely use Vincent Flooring again.
Just had my bathroom & kitchen flooring done by Vincent Flooring. The fitters turned up on time were courteous and polite, the work was done quickly and they left everything clean and tidy.Will definitely use Vincent Flooring again and will not hesitate to recommend them to my friends. Well done very pleased with it. :-
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