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Viceroy Cars Epsom

  1. Epsom
  2. Epsom Taxi Stand

Reviews, get directions and contact details for Viceroy Cars Epsom

Viceroy Cars Epsom
Address: 1 West St, Epsom KT18 7RL, UK
Phone: 01372 722222
State: Surrey
City: Epsom
Zip Code: KT18 7RL

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Called Viceroy taxi's (Epsom) to take us to Gatwick as going on holiday. I specifically asked for 2 baby seats, the telephonist (Mr Khan - apparently) asked the ages and confirmed it was fine. I made it categorically clear the only reason I would book is if they were on time and came with the 2 baby seats - he understood and said this was fine. On the day the taxi rocked up with 1 baby seat! The driver literally said "we are here now and it will be too late to get the seat" also he mentioned the office should not have promised the car seat. Is that because they are always unreliable and normally lie? I had no choice but to use them as we would have been late for our flight. The taxi driver had the cheek to ask to book the return journey to which I grinned and he got the message. This firm does not care about child safety so there is little they probably do care about. Apparently its not the law to have a child seat in a car but if you have children/grand children you would never be happy carrying them in a vehicle without one. Clearly I would not recommend these....[couldn't think of a nice way of describing this firm!]
8 years ago (06-07-2017)
Unfortunately we live in the area and want to use local firms for airport trips, but Viceroy will not be one of those. They have been unreliable in the past and today, when arriving at Heathrow after a flight, rather than be greeted by the driver (something that never happens with local firms) I have to call only to hear that they have no record of the booking I made 2 weeks previously and which was confirmed in writing, for which I drew out cash for in advance of my holiday to pay for. I would give zero stars if I could, completely useless company. Got an uber instead, which took 4 minutes from ordering to being in the car. Same price as well and the driver was actually polite. Isn't it great that they want to ban uber..
8 years ago (24-09-2017)
Unreliable, rude and complacent. We've had the misfortune of booking these cars several times and every single time they have been late. When you call the office they are rude and ineffective.
8 years ago (16-10-2017)
Witnessed one of their drivers, a dark grey Ford Galaxy, pick up 2 elderly neighbours of mine and drive off with one hand on stearing wheel and other hand operating has mobile phone. Terrible driving ,very dangerous actions while carrying paying passengers.
8 years ago (26-06-2017)
Very friendly and efficient. I looked at all the local firms before choosing Viceroy and their reputation looked to be the best. Well deserved. Fair pricing, good drivers, on time and well presented.
9 years ago (25-11-2016)
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