Vets Now Support Office

Reviews, get directions and contact details for Vets Now Support Office

Address: Penguin House, Castle Riggs, Dunfermline KY11 8SG, UK

Phone: 01383 620064

Website

State: Fife

City: Dunfermline

Zip Code: KY11 8SG

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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related searches: Vets Now emergency, Vets Now jobs, Vets Now Glasgow, Vets Now Manchester, Vets Now near me, Vet a&e, Vets Now CPD, Vets open now

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Reviews

This company is a money generating machine praying on unsuspecting pet owners requiring emergency care. I won't bore you with the story as it ended up being a 7 month saga of belligerence but some low points include:

1. £160 initial consultation fee on a Sunday afternoon as it's "out of hours' (normally £36)
2. Unnecessary procedures designed to increase overall costs
3. Recommendations for treatment not supported by the Vet's own notes

Within 7 hours of being admitted my cat was apparently at risk of imminent heart failure. In fact she was constipated. Total bill... £730. 

Their "client care" is based at this location. Client care in Vets Now terms is waiting at least a month to get a response to each and every correspondence, and then effectively being told they disagree with each and every point of complaint raised. Their arrogance is astounding.

My advice, if your Vet uses this company for it's out-of-hours service find another practice that doesn't. This company is proliferating across the country with monopolies in some towns so go check now before you have no choice.

 7 years ago (29-12-2017)

My  dog  was  taken  on  a  wed   night  to  there  place  in  telford  I  had  to have  him  out  down  was  told he  would  go on  Friday to  crematorium  hey ho  they   kept  him I  fridge  for  6  day  before   he  went  never  informed  me  I  had  to  find  out by  ringing   crematorium  they  tell  tall  stories  and  lie  I put  complaint  in but  hey  how  cover  up  story  please  do  not  use this  company  tip  off merchants

 7 years ago (16-02-2018)

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Vets Now Support Office

Reviews, get directions and contact details for Vets Now Support Office

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