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Reviews, get directions and contact details for Vets Now Support Office

Vets Now Support Office
Address: Penguin House, Castle Riggs, Dunfermline KY11 8SG, UK
Phone: 01383 620064
State: Fife
City: Dunfermline
Zip Code: KY11 8SG

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: Vets Now emergency, Vets Now jobs, Vets Now Glasgow, Vets Now Manchester, Vets Now near me, Vet a&e, Vets Now CPD, Vets open now
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Reviews
This company is a money generating machine praying on unsuspecting pet owners requiring emergency care. I won't bore you with the story as it ended up being a 7 month saga of belligerence but some low points include: 1. £160 initial consultation fee on a Sunday afternoon as it's "out of hours' (normally £36) 2. Unnecessary procedures designed to increase overall costs 3. Recommendations for treatment not supported by the Vet's own notes Within 7 hours of being admitted my cat was apparently at risk of imminent heart failure. In fact she was constipated. Total bill... £730. Their "client care" is based at this location. Client care in Vets Now terms is waiting at least a month to get a response to each and every correspondence, and then effectively being told they disagree with each and every point of complaint raised. Their arrogance is astounding. My advice, if your Vet uses this company for it's out-of-hours service find another practice that doesn't. This company is proliferating across the country with monopolies in some towns so go check now before you have no choice.
7 years ago (29-12-2017)
My dog was taken on a wed night to there place in telford I had to have him out down was told he would go on Friday to crematorium hey ho they kept him I fridge for 6 day before he went never informed me I had to find out by ringing crematorium they tell tall stories and lie I put complaint in but hey how cover up story please do not use this company tip off merchants
7 years ago (16-02-2018)
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