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Vets Now Colchester

  1. Colchester
  2. Wivenhoe Veterinary Care

Reviews, get directions and contact details for Vets Now Colchester

Vets Now Colchester
Address: 70 Brinkley Ln, Colchester CO4 9XE, UK
Phone: 01206 804701
State: Essex
City: Colchester
Zip Code: CO4 9XE

opening times

Monday: 6:30 PM – 8:30 AM
Tuesday: 6:30 PM – 8:30 AM
Wednesday: 6:30 PM – 8:30 AM
Thursday: 6:30 PM – 8:30 AM
Friday: 6:30 PM – 8:30 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: Open 24 hours

Update Info

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Reviews
Unluckly I've been here three times in the last year but on every occasion all staff have been polite and empathetic. I've taken my cat and dog here for out of hours treatment and they've been very well looked after. Side note: Very pricey if you don't have insurance get ready to pay up ( only commenting on out of hours vet service)
7 years ago (04-04-2018)
Took our cat in after an accident in which he was quite seriously injured. We were initially quoted £1000-1500, to get him to the stage that he could be transferred to a specialist vet to do surgery and then another £1500 or so for this aspect. After a couple of chasing phone calls, we we called at 10pm on Sunday night to advise that they hadn't even done the promised X-rays by this point, but that the specialists had said that the costs would be at least an extra £5000, and quite possibly more. Sadly, he had to be put to sleep as we don't have at least £6500 knocking around. In the 6 hours he was there, they gave him 1 lot of painkillers and kept him in an oxygen tent, and finally had to put him to sleep. The promised x-rays weren't done (which were included in the initial estimate). We paid a £500 deposit and yesterday they requested payment of an extra £300 - so £800 for one lot of painkillers, emergency fee and keeping him in an oxygen tent. Had they given a realistic and sensible estimate at the outset, we would, sadly have had to make the very difficult decision to let him go, but it seems to us that they were just trying to make as much money as possible from the initial consultation, before giving us the "bad news" about the true likely cost. Our poor cat had to suffer for an extra 6 hours with serious facial injuries due to this money grabbing and unrealistic approach. If I could give no stars, I would - it's all about the money. A formal complaint is in the process of being raised too.
7 years ago (08-02-2018)
Very kind, caring, sadly could not save my cat but afterwards I received a lovely card from the vet with a packet of forget-me-not seeds. Very touched
7 years ago (11-04-2018)
The service we received following my 6 month old puppy being brought to the out of hours clinic was appalling ! She broke her femur and was in extreme pain, at first we thought the vets were lovely but things soon changed over night. The neglangent care given to my dog caused her to swallow a whole tea spoon over night. They laughed at this and it came across as they were blaming the 6 month old puppy for this (even though she was sedated and it is there one job to care for the pets admitted, not cause further harm). Following this incident my dog was referred to a specialist due to them not being able to remover the spoon by making her vomit ! (All while she had a broken femur). In the end we received the best treatment from the referral we had to Dick White referrals who fixed her leg and the spoon. Without laughing about the situation.
8 years ago (12-10-2017)
Terrible vet service. It's all about financial gain and little empathy. Took my lab puppy there Saturday evening as he had vomited extensively. The vet I saw didn't hardly examine him, all she did was listen to his heart, moaning that he was wriggling!! She gave him an injection and that was all. I was told to print off my insurance claim form and I said that I didn't have a printer at home the receptionist said that wasn't a problem she could print it for me. I checked my bill when I got home and had been charged 15 pounds for that!!!! All in all 208 for nothing apart from an injection!! AVOID THIS SERVICE
8 years ago (19-06-2017)
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