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Reviews, get directions and contact details for Verulamium Spa

About

An Urban oasis of relaxation and calm encompassing luxurious spa facilities, the historic qualities of bathing and excellent hospitality.

Story

Our Highly trained therapists are committed to ensuring each guest is treated as an individual and to ensure that you receive an experience you will treasure. Each treatment is designed to bring balance and harmony to the body leaving you feeling revitalised and refreshed.

Our product lines consist of Espa, a luxurious product brand which uses a blend of products tailored to the clients specific needs, combined with advanced therapy techniques. Every Espa treatment is a totally caring experience and a fine example of ultimate luxury. Clarins, a product that that travels to the remote corners of the continent in search of plants with the most powerful active ingredients to create treatments from the purest sources and are of the highest quality. Jessica, recognised as the best in the
world, Jessica nail treatments promote the well-being of the natural nail. Each nail type is analysed and a specifically formulated treatment is applied for the perfect, polished result.

Address: Westminster Lodge Leisure Centre, Holywell Hill, St Albans AL1 2DL, UK
Phone: 01727 736087
moc.evitcaenoyreve@earcmennazus
State: Hertfordshire
City: St Albans
Zip Code: AL1 2DL


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Reviews
Visited today to purchase mother's day gift for partner. Wanted to purchase the face and body experience and was told the offer was only valid mon-fri until end of March. After explaining that this leaves no time to arrange child care or a babysitter in the week as we both work and 3 weeks window is not enough time to arrange, the person behind the desk went to fetch the manager. After speaking with the manager she said the mother's day promotion can be extended for 6 months at their discretion but she would not extend the offer I wanted to purchase. Both offers stated valid until the end of March, however I proceeded to show her their own terms and conditions clearly stating on their website 'If the offer is bought as a present or gift, the voucher or offer should be redeemed within six months of purchase.' She said 'that it is wrong and they need to get that changed.' I asked if they would honour it as that is what the policy stated she said 'no', but would meet me 'halfway' by allowing me to book a date in April to be booked now or buy a voucher for an unknown future promotion? I declined feeling extremely frustrated that they would not honour their own terms and conditions. Extremely unhelpful and will not be purchasing anymore treatments from here. My partner agreed and also said on her last visit she had booked in for the hot stones treatment and she was told when she got in the treatment room that she couldn't have that treatment because they forgot to heat them up and there wasn't enough time to do within her allocated slot. Will be going elsewhere in future...
7 years ago (07-03-2018)
Wonderful spa day.
7 years ago (16-03-2018)
Very nice place for those with genuine intention to relax and enjoy themselves on a day of a visit. Other than that, hydropool is working nicely most of the times and I've been a member for years now. Sauna and other hot rooms could have been hotter and cleaner at times, but Ok most of the times I've visited. Culture of getting everyone out after 8.30pm is in my opinion unexceptable, given gym is open till 10pm... What you really want is sauna to be open till 10.30 at list at this situation. Stuff is friendly and polite, free fruit water is always available, lift is saving you some time. **** out of 5 is fair rating Cheers
8 years ago (14-04-2017)
Very relaxing and peaceful
7 years ago (04-03-2018)
Nice little spa with great general leisure facilities attached which makes for a great day trip.
8 years ago (09-04-2017)
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