Urban Kitchen Cafe

So I've waited a couple days to put this review up as I really had to format how I to describe my own and my best friend's gratitude for your customer service. My best friend had suffered a gal stone attack the night before and after surviving most of the day without food she and I out of friendship hadn't eaten either had hit a wall . We ran round looking for jacket potato's and were guided by your staff very kindly might I add to morrisons cafe which we recoiled from due to the 30 minute wait. Only to find ourselves an hour later back at your doorstep ordering a full fat lunch with much concern. However ALL of you not only helped make the meal almost entirely fat free but for the sake of me? Almost dairy free to! We devoured this food with much delight and hunger that even when we left we found ourselves circling back ready to get another bite! Your stores generosity really did make our day and beyond just serving us good food? You made us feel normal and included.

Slow when busy but SO WORTH THE WAIT. The bagels and the wraps especially are DELICIOUS. I have one a week and look forward to it every week. They are so good. My fave is the crispy chicken wrap or the Miley bagel!

Just popped in for my first UK Wrapp and coffee having been told great things by colleagues. The Ven spicy Chicken Wrap and a Cappuccino. The most delicious wrap I have had in a long time, Generous fillings, Toasted perfectly, Wrapped and presented well. Great tasting well made coffee and all served by very polite staff. Needless to say.... ill be back.

Terrible management , only cares about the profit. This place used to be a pleasure to go and have my lunch in with the best bagel maker in Surrey but since she has gone i will not be returning

A bit slow when busy, and limited vegan options. Very tasty and good value for money.

The coffee is about the best in town. The staff are polite and helpful. The customers are quite eccentric and beautiful. You can be sharing your table with a top barrister or actor. Everyone is friendly and you can relax outside watching the world pass by...it does get busy Food is good serving both lunch and breakfast.

There is nothing remotely "urban" about Reigate, not figuratively and not literally. But do not let the name of this little treasure full you. This place is definitely worth a visit. The staff are friendly and helpful, the prices are reasonable and the food is great. I had the breakfast burrito and I will be returning for the lunchtime equivalent. Who knows, I may even go for the full house. An easy 5 star review #supportlocal

We used to come here often at the weekend for abagel and coffee or juice and always had great service and delicious food. We've been back once since the new ownership and it wasn't great...we decided to give it another go today. We made our usual order which was fine but when we collected our food the young staff were too nervous about having made us wait than giving us the right thing. This resulted in us getting home to find we had the wrong order : The bagels we did get were bland with sparse fillings. The Oreo milkshakes were also alot more milky than they used to be.

Had a Doctors Order fresh juice and decaff coffee which were both very good. Only give reward stamps for hot drinks purchased which seems a bit mean.

Nice, tasty bagels and a good homemade soup. I'm a bit of a coffee snob and the flat white was a little disappointing. As an independent coffee shop would love to see a bit more flavour or freshness. Be great to see some selection of independent coffees as well.. But I am a coffee snob!