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Reviews, get directions and contact details for Upstairs Downstairs

Upstairs Downstairs
"Established in 1989, Upstairs Downstairs is the leading lettings agency in Staines. We also provide a comprehensive service to our customers within Staines, Ashford, Egham and surrounding areas.With over 32 years of trading, we have developed an extensive knowledge of the local lettings & property management market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation.We are committed to providing our customers with individual high quality advice based on the wealth of experience of our local dedicated staff.With all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, we offer a modern and quality service!"
Address: 21 Church St, Staines TW18 4EN, UK
Phone: 01784 459320
State: Surrey
City: Staines
Zip Code: TW18 4EN

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Upstairs downstairs go above and beyond their duty . since changing agents we've never looked back. They always have time to help and advise. Keeping both tenants and landlords happy.
Lauren Boarman was excellent- she was friendly, professional and explained the letting process clearly. I would not hesitate to use Upstairs Downstairs and Lauren is an absolute gem!
Fantastic Upstairs Downstairs were by far the best lettings management company that I ever dealt with. From a tenant point of view I don't thing you'll find better. For just over four years, every one has been supper helpful and I have nothing to complain about. Calls and emails are always answerd promptly and requests actioned quickly. I wish everyone at upstairs downstairs all the best and keep up the good work.
Having worked with multiple estate agents I would highly recommend the professional and caring team at Upstairs Downstairs.
The team at Upstairs Downstairs are very good. Lauren is extremely helpful.
Good in all respects. Thank you. David Simon
We rented for 2 and half years with Upstairs Downstairs and I highly recommend their outstanding service! They promptly dealt with any email and call from us, even if it was not urgent. Excellent telephone manners, polite and patient, they took the time to explain any process or query in detail. it was very much a tailored and personal service. We would like to thanks Mike in particular, who brilliantly looked after us in all the steps of the tenancy.
While looking for rental accommodation, Same form being sent multiple times from agents for each house query, but no viewing organised
Initially when we moved to UDL from our previous estate management company things looked positive. 3 months in, things could not be further from the truth. In the past 2 days, I have found them difficult to deal with, rude and aggressive over the phone. They are not interested in listening to what you have to say and their opinion is always correct even when they have half the facts.
Very efficient, friendly and fair lettings agency. Have let out through them ever since I stumbled on them in 2004 and would never be tempted to use anyone else.
Comment on this business

Directions to Upstairs Downstairs with public transportation


Staines Bridge 80 meters
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Staines Bridge 100 meters
Staines Bridge 100 meters
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Bridge Street 120 meters
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Thames Street 170 meters
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