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Tui Holiday Store

  1. Cramlington
  2. Cramlington Travel Agents

Reviews, get directions and contact details for Tui Holiday Store

Tui Holiday Store
"We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Live Happy."
Address: 57 Manor Walk , Cramlington NE23 6UR, NBL, GB
Phone: 01670 732938
State: NBL
City: Cramlington
Zip Code: NE23 6UR

opening times

Monday: 09:00-17:30
Tuesday: 10:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:30
Sunday: 10:00-16:00

Update Info

related searches: tui holidays 2019, cheap holidays, tui holidays 2018, last minute holidays, thomas cook holidays, tui cruises, tui flights, virgin holidays
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Reviews
Been back as promised, this time we had Jo helping, not a simple booking involving multiple airports so we all arrived at the same time, again made easy, thank you. We have a upcoming cruise and stay booked, we hadn't booked in store bit of a mistake we wanted to upgrade our drinks package for the cruise part, after numerous attempts to try to speak to someone with the cruise knowledge, Gave up after being passed from one to another, decided to try at our local branch, it was a Good move and Sarah was great and her patient's paid off, thank you Sarah. Good experience and picked up some tips.
Donna was excellent and is always on hand after booking to help with all parts of our holiday and is great to come instore and have a laugh with. Definitely would recommend making an appointment with Donna
What a fantastic team working at this shop. After spending many hours trying to pay our final holiday balance, online and over the phone, with no success, we visited this store as a final resort. They immediately took ownership of the issue, assured us it would be sorted and also were really lovely to our 3 year old grand daughter. Although they were not able to clear our balance for us on that day, we were told it would be sorted within 72 hours, they arranged an extension of time for our final balance so we did not lose the holiday and sure enough, we received e mail confirmation that it had been paid within 48 hours. They also sorted out an issue with our booked seats on the return flight. Outstanding service, thank you again Cramlington team
Visited the store today for help with a holiday booked online after failed attempts calling up. Spoke to Suzanne who helped resolve the issue. Will definitely be back in store to sort my next holiday with her
5 star service from Masie today. She was so professional and helpful when we wanted to change flight times. She is a credit to the team at Tui Cramlington.
My wife and I deal with the wonderful Sarah from the cramlington store and she always looks after us with a warm welcome, smile and it feels like she looks forward to booking our holidays as much as we do. She's the best, honestly she needs recognised for her brilliant service.
We had the wonderful Jo to help us book our holiday. She was amazing so patient when we changed our minds on things and had so much knowledge, we know exactly what to expect and cannot wait! Can’t thank Jo enough.
We dealt with Andrea - we would normally have booked our holiday ourselves but we were thinking of a cruise for the first time and had lots of questions before booking. Andrea was very knowledgeable and so helpful - Andrea also said to check out our selection online to compare the total price which was the same. We did end up paying extra our choice to select our cabin. I think in future I'll be booking face to face instead of online. I would give the service 6* if that was an option. Thank you Andrea
We called in to Tui at Cramlington yesterday and sat down with Sarah to book a cruise. Sarah was extremely helpful and explained everything we needed to know with regards to the cruise. Sarah was very knowledgeable and nothing was too much bother for her. A very pleasant member of the Tui staff.
Came in store with my cousin to book a cruise. Sat with Sarah who made a lovely coffee, told us everything we needed to know and got us booked up. Excellent service
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