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Reviews, get directions and contact details for TUI Holiday Store

TUI Holiday Store

About

We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Discover Your Smile.

Story

Discover your smile at our TUI Holiday Store in Tonbridge. TUI is the UK's leading travel brand, offering everything from Beach holidays & City Breaks through to Lakes and Mountains getaways. If you're looking for value, our All Inclusive holidays with First Choice include flights, transfers, 3 meals a day and local drinks as part of the package! Looking for a Cruise? Marella Cruises sails to over 120 destinations, with tips and service charges all taken care of on-board

Address: 50 High St, Tonbridge TN9 1EH, UK
Phone: 01732 771322
ku.oc.iut@egdirbnot
State: Kent
City: Tonbridge
Zip Code: TN9 1EH

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed


related searches: tui holidays, first choice, tui holidays 2018, tui group, tui flights, thomson cruises, tui holidays 2019, thomas cook
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Reviews
Like many others I was overwhelmed by the choice and offers online so decided that I needed to talk to someone face to face, I am so glad I did. Suzie at TUI was amazing! I went in with a list of things I would ideally like from a holiday for my two little boys and myself. Straight away Suzie had great ideas, a vast knowledge of where to go, certain resorts, hotels etc. clearly loves her job and her experience was invaluable. Within an hour we had discussed and booked a holiday, seats on the plane, and everything else I needed and showed me the best deals, discounts etc.. none of this I would have done online and we are now booked into an hotel I hadn’t even considered online.. far better hotel and a far better price than online.. thank you Suzie! As lovely and convenient as online can be, sometimes you can’t beat talking to someone face to face and discussing your needs and letting the experts do their job.. and so very well. Wonderful customer service.. thank you.
Having been completely overwhelmed whilst attempting to book a family package holiday online, I decided to do the old fashioned thing of going to an actual travel agent. The experience did not disappoint!! I visited TW Tui with my children and a very particular list of requirements. Within an hour, we had booked a holiday that fully encompassed all of our needs with the added bonus of the children being spoken to and entertained whilst I spoke to my husband on the phone. It was a throughly pleasant experience! We have we just returned from our holiday and are over the moon with our hotel, swimming pools, food, beach etc. I could not recommend booking a holiday at Tui highly enough! We will definitely be doing this for the foreseeable future! We were served by Suzi
Excellent, professional service from start to finish. Suzi was so knowledgeable and guided me through my holiday options. She found me everything I was looking for in a holiday and I’m so looking forward to it. Thank you, such a fantastic service
Stefanie was very professional, helpful and pleasant whilst helping us book our holiday. We drive past other TUI shops to reach this one but have always found her to be the best.
We booked an all inclusive family holiday with Suzie. We had tried previously to book this ourselves online but we’re unsuccessful. We called ahead to check if we’d be able to find the same deal in store, Suzie was extremely kind and very personable, she went through all the details and reassured us that she would be able to rectify the difficulties we were having online. In-store Suzie was warm, welcoming and made the whole booking process an enjoyable experience. Suzie booked everything we wanted and went above and beyond to ensure we had everything in place to travel with as much ease as possible. We plan on booking all holidays from this store with Suzie going forward.
We popped into the Tunbridge Wells Tui branch on Sunday and we were served by Suzie. She was fab. Gave her a rough idea of what we were looking for and her knowledge was incredible. We didn’t feel pressure to book anything there and then although we did!, and she gave us lots of little tips for where we were going. Definitely recommend!
Through Susie we have now booked 3 holidays with TUI. She is always able to gauge our needs very quickly and her extensive travel experience shines through when she makes well informed recommendations. She is friendly and explains all the processes clearly and succinctly. I would always recommend her- especially if you are tricky customers like us, who always arrive without a clear idea of what we want!! Many thanks.
Our initial contact was with Karen who very helpfully provided us with options for our first family holiday for 5 people all inclusive. She gave us options to help find our perfect holiday. Would highly recommend her. We then visited the store and was Karen’s day off so we booked our holiday with Steph. She also was really good in talking through the resort and flights. We were then able to make our decision and are now on countdown for our holiday!
Excellent service from Georgia and Stef at Tunbridge Wells store. They were determined to get our complex booking completed with the best price and flight options. Thank you.
Suzie, at the Tunbridge Wells branch, was amazingly professional, helpful and friendly when it came to helping my family and I narrow down our search for the perfect family holiday. We called into the branch on the Saturday to get some quality advice and after an hour or so, we had 90% decided on “the one!” It was secured on the Monday morning and once again, Suzie was absolutely fantastic, making sure that every detail was covered, my questions were answered and confirming everything before inviting me to call into the branch should I have any further questions. 10/10 excellent customer service. Thanks Suzie, Lake Garda, here we COME
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