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Trinity Medical Centre

  1. Hove
  2. Hove Health

Reviews, get directions and contact details for Trinity Medical Centre

Trinity Medical Centre
Address: 1 Goldstone Villas, Hove BN3 3AT, UK
Phone: 01273 736030
State: The City of Brighton and Hove
City: Hove
Zip Code: BN3 3AT

opening times

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
For a service that is massively under pressure, the level of service offered is second to none. I have recently had both online consultations and a number of appointments with various nurses and have always received excellent care. I’m aware that the service offered is overstretched and this results in long waiting times but this is not the fault of the surgery. People should be venting their anger towards the current Government not the overworked and undervalued staff..
The practice has always responded timely to me or my 1 year old and offered either same day or next day appointments. They accommodated my son recently when there were no appointments with an online/ phone consult with photos I’d sent of issue. Nurses and receptionists I dealt with have been nothing but lovely. Phone wait time is short and they are always accommodating.
None of their phone services work. You wait 14th in the queue and they drop the call, you wait 2nd in the queue and when they connect you the message says the number is not recognised and drop the call. This is at opening and the middle of the day. They simply don't care about their patients needs outside of the consultation room. Their automated service they push doesn't work and their e consultant recommends to see a go but you can't get through. Service once in the practice is good but practice has had years of phone and contact issues that they clearly don't have any interest in fixing as it's impossible to make an appointment. I have also requested to change my married name 5 times in person, via their allocated form and via email as they have requested and still have incorrect information on the system. It took well over a year to have my address changed so made collecting repeat prescriptions at the pharmacy embarrassing as I had to remember old address.
At the beginning of the week I used their econsult service at 10.30 in the morning hoping they would contact me within 48 hrs. They called at 1 to ask some More Questions and said they would call back in afternoon. By 5pm I’d spoken to a doctor and got medication put through to a pharmacy! It was such great service and the people I spoke were so helpful! Thank god for the NHS
Thank you ALL who work At Trinity Medical Centre.....Since moving to the Area in February,2022 I have can not praise them All Enough and As We All Know ...It's not an Easy Job to Get It Right...All the Time!!! They Deserve Medals!!! A Special Shout Out to Dr Hollington...Who has Cared for Me and My Health and Well Being in a Clear Down to Earth Way, Take Good Care of Yourselves... All There... Regards, Mr Patrick Joseph Lynch,
The last three times I've called when the online system didn't work I have been on hold for approx 35-40 mins. I simply needed to change an appointment and there were none available for 4-5 weeks. Apparently they're understaffed so whoever owns the practice needs to sort this out. It's absolutely infuriating!
Abysmal service. Getting any service from them is always tedious. Always need to wait ages to speak to someone, whether it is on the phone or at reception. The staff and the doctors always seem incredibly unwilling to help. Avoid joining this practice
Very lovely NHS reception and nurse. They are all very hard working and friendly and working efficiently under a lot of pressure. Pity the NHS nurses wages are not tied to other civil service or MP's wages.
Three months ago the doctor changed my meds to different ones because he liked it so much I feel very bad after them! I can't sleep, work! Today I had an appointment, a phone call and I heard that THEY CAN'T HELP ME! THE DOCTOR CANNOT HELP!
I don't understand how this place is still in operation. If it were a legitimate business with this many appalling reviews it would be bankrupt. The fact that they have done nothing to improve the centre in all these years of terrible reviews is just mindboggling to say the least. Everyone who works here should be ashamed of themselves for not standing up and doing something about it.
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Trinity Medical Centre map

Directions to Trinity Medical Centre with public transportation

George Street 30 meters
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George Street 50 meters
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95A
N7
George Street 150 meters
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95A
George Street 180 meters
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5A
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N5
Eaton Road 190 meters
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1A
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21A
25
46
5
5A
5B
N5

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