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Trek

  1. Sheffield
  2. Stocksbridge Store
  3. Hoyland Bicycle Store

Reviews, get directions and contact details for Trek

Trek
Address: 2 Fox Valley Way, Stocksbridge, Sheffield S36 2AB, UK
Phone: 0114 213 8020
State: South Yorkshire
City: Sheffield
Zip Code: S36 2AB

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Terrible service fixing my bike! I went to try and ask about why my disk breaks were sticking on. I was met by an incredibly rude man who progressed to belittle me about my attempts to try and diagnose the problem myself. He stated that the break fluid on my wheels was very bad for them, and they'd have to charge extra for deep cleaning, which i said was fine.nnTo cut a long story short... I've paid 154 pounds for them not to clean my wheel after scare mongering saying it was critical and fix the breaks. I didn't receive an itemised list of the works performed on my bike.nnWhen I asked if I had any warranty on the works completed, some plonker there just said 'yeah yeah bring it back, mate.'nnDon't bother coming herennUpdate from treks response:nIn fairness, I did find the receipt in my junk email after the works were complete, and I was charged £74 to fix my breaks. I have no problem with the shop highlighting they needed cleaning as per my first comment. But I do argue that the disk pads themselves had wd40 on them. As they weren't in the brakes when I sprayed them... they were in a sandwich bag.nnAll I would say is, for the cost of repair, someone would expect the wheels to be cleaned or even at the risk of damage the opportunity to clean them. He said I needed to leave the WD40 on the wheels to show the tech. I have added photos of the now clean wheels. Literally took me 20 seconds to clean offnnI was also under the impression I would be sent a list of works required after further inspection by the tech... but I only received a text saying by bike was complete 3 days later.nnThe silver lining to all this is that my breaks are still working so I guess there's that.
Excellent experience. Was my first time using them and will definitely use again. Ordered Saturday morning, got a dispatch notice within a couple of hours, and delivered Tuesday.
Called in today for advice on my brakes and handle positioning, a gentleman called Mark helped me. Amazing ! adjustments were made to my brakes to narrow the grip for my tiny hands, put some air in my tyres too. No charge wow ! Was prepared to pay but mark was just happy to help. Temped to get a new bike though now was blow away with their selection of awesome bikes. Thank you team Trek
The pads on my rear disc brake fell out likely due to being poorly fitted by a different bike shop whilst I was on the middle of the trans-pennine trail - Trek did the repair pretty much immediately, including getting the piston pushed back in and everything properly aligned, about 20 minutes. Really great service, thank you.
Just collected my new bike from Trek Sheffield. Fabulous experience from start to finish. Received regular updates on the production process from ordering the bike. The handover experience today was made very special - the team took plenty of time to explain everything and show me what was what. I am totally delighted! Thanks everyone!!
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