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Tracks Minicabs & Taxi Service

  1. Mitcham
  2. Mitcham Taxi Stand

Reviews, get directions and contact details for Tracks Minicabs & Taxi Service

Tracks Minicabs & Taxi Service
"Track Cars No1 private hire company, serving for over 33 years.•Established. 1987, we are the oldest private hire company in Merton and surrounding areas and remains the only one to retain its original name & premises.We have a wealth of experience in commercial travel and are confident that our customers will arrive at their destination, comfortably and hassle free, backed by a computerized data & dispatch booking system.All our vehicles have Sat-Nav, text back and a call back facility no more waiting in the rain.Our service is available 24 hours a day 365 days,making it one of the most versatile taxi services. With the ability to call your private hire taxi company 24 hours a day, you can feel rest assured."
Address: 325 London Rd, Mitcham CR4 4BE, UK
Phone: 020 8648 9999
State: Greater London
City: Mitcham
Zip Code: CR4 4BE

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I used this company previously and had a very good experience so decided to book them again for Gatwick drop off . A lady quoted me £75 when only 2 weeks prior I paid £60 to come back from Gatwick . So instead my husband booked a Company that he uses and It was £60. I called back questioning the charge saying that firstly I only paid £60 previously and now my husband was quoted £60. She quickly matched the price . My husband didnt feel It was right to cancell his booking so I declined the offer . She called back 5 min later offering to do the trip for £55! I said we would consider but didnt take her up on her offer . 2 weeks after my husband was returning from another trip . I called a couple of days before to book his pick up. Another lady this time said to call back on the day . I Did as advised and called on the morning of his arrival to be told her system was down and to call back later . When I Did call back she said they had No drivers that evening ?!I was furious and asked to speak to her manager . Naturally she said he was not available and when asked for his e-mail address she refused . I guess I was lucky on a couple of previous occasionally to have had a good experience . Needless to say this mini cab Company will not be used by us or any of our friends again .
I am appalled by their lack of service. I have used them in the past with no issues and so used them in November for an airport taxi. I asked to pay prior to the journey as it was on a company credit card. I paid over the phone. Then on the day of pick up they argued with me regarding payment and made me pay a second time. I did so as i needed to get to the airport. When i then discovered i had been charged twice i contacted them and spoke to Ash. No apology. Just told me to email in and he would resolve it. Emailed again on 14th as no response. Phoned this morning to be told to email! I said no. He then said call at 10am and put the phone down on me. Despicable customer service. I expect my refund immediately. I have spoken again with Ash and emailed as requested asking for confirmation of receipt - that was at 10.40am and they still haven't bothered to respond. Disappointed as i have always recommended them.
Absolutely appauling. First time ive used them and NEVER again. Toll the call handler i wanted to pay by card, "no problem just let the driver know" they said. When i told the driver i was paying by card he said "no, cash" no no... card. He then got very rude and grumpy, and blamed me for the staffs misscomminucation. I then had to sit in the car with the driver and wait five minutes while every faffed around sorting out a card payment. Wish id walked. No stars unfortunately not an option it seems
Liars. DO NOT USE!!! Rang to find out where our rebooked car was. They said I'd been picked up already! Errr, nope! When questioned they hung up. Awful. Unprofessional. Avoid!
Rude customer service. Late driver. Two different prices, fist 95£ but the driver ask for 115£, I’m not recommended.Service: Limousines
I was driver in this company, they didn’t pay me 400£ becouse booss tried force me to do job at night, and because I’m self employee I didn’t take this job, I can choose with job I can do and with one I not gonna do, MY CAR, MY INCURANCE, MY FUEL. But this funny people didn’t understand. If you are driver, better go away in a London market are a lot better companies, this is small company with sick boss, if you are customer will be better to choose different company also just please read feedbacks, not only me have a problem with this companies. Track cars if you gonna give me back my money I will delete feedback. From few websites, if not, I will keeping adding feedback, THEY NOT PAYING MONEY FOR DRIVERS Thief company.
I’ve honestly not had a greater displeasure of ordering a taxi. This company came recommended but I’ll never use them again. I ordered a cab for Gatwick, only the time was wrong on first time of asking. I found out by calling back and getting an automated message. I then adjusted the time to the correct one only for the car not to turn up at 01:50am. I called the office only to get the automated voice telling me my cab was booked for 18:52. I don’t know how difficult it actually is. When I got through to control, they then proceeded to try and quote me £5 higher than originally quoted, with the wrong car. I don’t get how I could have an automated message saying I had a cab, but apparently wasn’t on the system. The cheek to then go back on your quote twice despite making me find other arrangements is the final insult. I’d avoid this company to avoid disappointment of being late on the very first step of your holiday.
Booked this taxi to go Gatwick booking reference 27359314A. Getting a quote was 39.00, switch to booking became 45, arrived to airport driver asked for 50, because of dropp off. Surely that should be included in price. Thats not all. Driver arrived at the wrong end of the street, had to call him to turn around. After 9 point turn rather then 3 you get the picture of the skill, he finally got to us. I booked for 4 people. For some reason at the front seat was a car battery, which driver moved to the floor, so it was by my husbands legs during journey. Driver was incopetent, as a driver myself I could see so many faults. In 30 speed limit he was doing 24, in 40 infront of speed camera he slowed down to 24, obviously speed limit awareness is zero. Sitting in the middle lane of motorway, not doing even 70 miles per hour, getting confused at the airport where to drop us off. Not sure if he is new, but he needs to retake his driving test for sure. I will not recommend this car service to anyone. Lady in the call center wanted to push for a bigger car, i had minimum luggage, so i knew what i was booking. Dissapointing service all around.
Driver was late, and he even didn’t inform me, office number not responding, I used 3 times them, and 2 times late more like 30 min. Unprofessional drivers, poor service, additional charge all the time. Not recommended, Parker better, never late. Perfect clean car, nice smells inside.Service: Limousines
Terrible car service. Every dispatcher has different prices, and came late as well. Not to mention their rude customer service. Stay away
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Tracks Minicabs & Taxi Service map

Directions to Tracks Minicabs & Taxi Service with public transportation

Mitcham Cricket Green 70 meters
118
127
201
280
N133
N44
S1
Mitcham Lower Green 230 meters
118
127
200
201
280
N133
N44
S1
Gedge Court 240 meters
118
201
280
N133
N44
Mitcham Police Station 270 meters
127
S1
Hall Place 300 meters
200

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