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Tootsies

  1. London
  2. London Pubs
  3. London Restaurants

Reviews, get directions and contact details for Tootsies

"Established in 1992, Tootsies has remained steadfast in our commitment to service our customers with quality products. Tootsies customers can expect competitive prices, a genuine smile and sincere gratitude from our team every visit."
Address: 36 Abbeville Road , London SW4 9NG, XGL, GB
Phone: 020 8772 6646
State: XGL
City: London
Zip Code: SW4 9NG

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Reviews
I recently bought a pair of boots online on sale and have received them. No issues with the purchase and delivery. However I would like to bring up an issue where orders for same boot were taken online, then other people's orders including a friend of mine were cancelled saying something along the lines of it being out of stock, and then the following day, stock magically appeared at the regular price. Yes, no longer the sale price that people purchased it for. Pretty shady if you ask me. Tootsies should have fulfilled all orders at the sale price instead of cancelling. It is clear that they did not want to honor the sale due to its popularity. Due to this, I will unfortunately take my business elsewhere going forward. Thanks.
I was thoroughly depressed entering this store a couple of weeks ago with my elderly mother. It felt and look drab. The elderly? older? male employee wasn’t helpful either. I needed smaller sizes of shoes & he just said there were none. No options. I quickly checked out their website and saw the sizes I wanted could be ordered, for cheaper too!!! My Mom tried to help find shoes but the man spoke condescending to her when she grabbed slippers and informed her that everything on the wall she got those from are slippers. My poor embarrassed Mom. I should’ve spoke up at the time, but didn’t. I made a very small purchase of some fuzzy socks. Then we left. I ordered the leather shoes I wanted from a different store online - NOT Tootsies, in addition to several other Clark brand leather shoes I just couldn’t choose between. I’m very disappointed in the way you chose to treat my Mom. Don’t let your own insecurities affect how you treat others. My parents have bought your leathers for years & years without batting an eye at price. Not anymore. I really think my mother is owed a sincere apology. I write this from bed after just having surgery. It bothers me that much!
Great customer service, the lady that helped me was awsome she even helped me find a pair of sandles i wanted. The pic below are not the sandles i got these ones would not fit even the size 10. I for sure will be going back
I walked in, a very nice young woman helped me in getting me exactly what I was looking for. They had every size in stock , they suggested a few up sell items which were priced very well. Huge selection of times.
Excellent customer service from the gentleman working today. I was looking for wide width shoes and he went above and beyond to help me. I ended up purchasing two pair of black shoes. Too many times people forget to send comments to recognized sales associates for their customer service skills. Job well done!
Absolutely excellent helpful friendly staff excellent service excellent prices great quality
Great personalized , knowledgeable staff always. Found all I needed with no wait even tho store was fairly busy. Thank you Tootsies for your continued great service and shoes selection for the whole family. I'll be back *" DB
Exceptional service. Such nice people at the south location in London.
A million thank you's for your assistance. My 93 year old grandmother was treated like a queen and left with a pair of shoes she loves! You made our day! The selection and customer service are top notch!
Lots of staff on floor for assistance. Well stocked with boots. Not busy. Clearance shoes at back of store. Covid friendly. Hand sanitizer, sockets for trying on shoes, plexiglass at cash.
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