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Tokyo Express

  1. London
  2. London Japanese

Reviews, get directions and contact details for Tokyo Express

Tokyo Express
Address: 75 Portway , London E15 3QJ, XGL, GB
State: XGL
City: London
Zip Code: E15 3QJ

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Reviews
Ignore the 3.8 stars review it looks like that's mainly due to delivery issues from the past. We have moved in down the road and for the past 3 months this has been our go-to takeaway. The food is amazing, I love all the pan fried noodles, the katsu curries but most of all the gyosas
We order our food over the phone, and we never use their site. I order the Yasi Katsu curry and the Avacado Maki, and it tastes pretty good. This place and food reminds me of those little Japanese takaways that are tucked away from the tourists in London. When you order over the phone, the noodles are amazing!! ask for plain chow main with no veg.
Japanese food is my favourite, ordered from here a few times and every time it’s amazing, 10/10!! Recommended dishesButterfly Roll, Rainbow Roll, Miso Soup, Tori Katsu Curry, Chicken Tempora Rolls, Sushi, Crispy Chicken with Spicy Salt & Chilli
Our go to local Japanese takeaway shop. The Yaki Niku Don and Katsu are delicious ! The Ramens are decent, but only offer either chicken or miso base so does not have depth like you would get from pork broth, but regardless the portions and taste are good.
Delicious food, friendly and speedy service. A takeaway though with no dining-in. Open from 5pm. Vegetarian options: Yummy vegetarian options; both noodle and rice dishes available.
Unbelievably high quality Japanese food. Other reviews say the food was bland, I say they are getting kidney stones soon because British/Local taste buds are too numb to enjoy to subtle nuances of Japanese flavors. The prawns gyoza is exceptionally good with the shrimp meat bouncy to the taste and full of sesame oil flavor. It's definitely not something that is made cheaply like other takeaways. The miso soup was traditionally nothing fancy but this one is authentic to the Japanese taste. The chicken rice has skin on it which I really love, unlike the british chicken which always peels the skin off. All in all, this is an authentic experience for a very good price!
Food is not bad at all, however delivey was awful
I would just like to leave a comment here to grumble about the delivery. The delivery driver refused to come to the door and made us come down, basically refreshing to enter. He was rude and I don't think it's unreasonable to expect a delivery to be delivered, to your door. When we mentioned via intercom we had a baby sleeping and I was asleep, he said he could take it away if we didn't want it, and honestly if I was paying cash I would have told him to F-off then. As it was, yours truly had to be woken up to get get. Regretfully, I won't be using this takeaway again.
I ordered Ramen, and it was extremely bland. The sushi was decent, but nothing to rave about. My partner was pleased with his food except for his miso soup which again was super bland. I don't think we will order from here again
I’ve been a frequent customer of Tokyo Express for about 8 months, however I placed an order with them today a hot day which was reportedly 31 degrees. I ordered via Just Eat and the food was supposed to be delivered at 19:15. I called at 19:55 to check on the status of my order, the manager advised me it should be with me shortly and that it had left some 40 minutes ago. 10 minutes later the food turned up, and the hot food and cold food came out of the same food storage bag. Upon unpacking the food I noticed the sushi was warm to the touch, and the hot food was barely warm. Not wanting to chance warm sushi on a hot day where it had been travelling in the car, I called the restaurant. As soon as I advised her that I wanted to speak to the manger, the lady who I presume to the manager advised me the manger wasn’t in but that she could help me and she didn’t know when the manger was going to be in, ever. I advised her that the order came 55 minutes late and that the sushi was warm to the touch and I didn’t want to risk eating it especially because it was so hot today. She didn’t want to know. She blamed the courier, and told me that I should have used Uber instead. She then repeatedly told me the fish was good and it was fine. I informed the manager that I would have to inform Just Eat of my horrific experience. She then proceeded to tell me that she would just tell them the fish was fine when they called up to check and I was banned from ordering from the restaurant again! I advised her that that was fine, I’d rather not eat at a place that can’t take criticism from a reoccurring customer and doesn’t take food safety seriously!! Great customer service by the way!
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