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Timothy Wood Ltd.

  1. Huddersfield
  2. Huddersfield Hardware Store

Reviews, get directions and contact details for Timothy Wood Ltd.

Timothy Wood Ltd.
"DJM Direct has been running successfully on eBay since 2004. We dispatch all our items on the same day when purchased before 1pm on a next working day service. Look out for our new, professional DJM branded products."
Address: Unit 1 & 2, Bradley Mills Ind Estate, Bradley Mills Rd, Huddersfield HD1 6PQ, UK
Phone: 01484 440000
State: West Yorkshire
City: Huddersfield
Zip Code: HD1 6PQ

opening times

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

Update Info
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Reviews
I bought a lamppost which arrived with a couple of bits damaged or missing - we all get things wrong occasionally and I regard the measure of a company as being how well they deal with problems, rather than whether problems arise in the first place. Customer service from DJM was excellent. Adam was very keen to help and sent out spares we needed promptly and well packaged.
Found this company when searching the web for Spectre Decking Screws when all others were out of stock. Ordered 2 boxes which arrived in 48 hours and they cost much less than my usual suppliers. They even included a hex head for my drill, added to my package at no extra cost. Call me old fashioned but to me, that is good quality customer service. Timothy Wood has gained a new customer. I'll check with them before buying elsewhere from now on. Well done Timothy Wood and thank you.
Taking orders/payment and additional payment for fast delivery, but not holding the stock and not having the ability to delivery with quick postage, this has completely set me back on my job. Bad service which will cost me time and money
Very poor customer service from Johnny. What do you do when Royal Mail Tracking said the parcel had been delivered? You email the seller who paid for the service. On Johnny's advice I contacted the Post Office who were helpful but couldn't locate the parcel and explained that it was the seller's responsibility to get the goods to me. I phoned Johnny for more advice and was met with a mixture of silences and repetitions of "Tracking shows it was delivered there's nothing for us to do". When I asked if that meant I had to take the loss he repeated his sentence and told me again to contact Royal Mail. I asked for his surname which he wouldn't give, telling me he wasn't one of the directors and nor did he pass me on to someone more senior. When I asked what was the company's complaints procedure was he said email us. Deeply unhelpful. I am left suspicious of the ethics of the whole company.
I recently purchased some outdoor lighting, which has now been partially installed by an electrician, and I'm absolutely delighted with the quality of the product. There was a little bit of self assembly required which, maybe due to my age/eyesight, I managed to drop and lose a few small screws. DJM had the screws to me the very next day plus some related parts, presumably "just in case". I then later found one piece of glass out of a total of 32 was broken in it's packaging - again this was received the very next day after requesting it. The customer service of this company is beyond excellent, as are the quality of the products supplied. Thank you so much DJM Direct!!
I don't often write reviews but felt this company deserves it - good customer service is often lacking nowadays. I ordered an item from their eBay shop a week ago for an urgent job which sadly didn't get delivered in time due to problems with the courier company. When it was clear that the wasn't going to arrive in time I got in touch with DJM who without any quibbling immediately organised the return of the item from the courier depot and issued me with a refund. They kept me informed by phone and email and were very decent in their dealings with me. In short and to summarise - I can't fault their customer service and its when a problem needs sorting that most companies fall down. DJM didn't so if I ever have cause to use them again I most certainly will. Thank you
Terrible service. Order and paid £75.00 for 2 pointing irons in may 2017 did not not hear a thing so emailed in June did not get a reply for couple of days. Then when I did get a reply they told me that one of the pointing irons I had ordered wasnt in stock. To either wait till middle of july or refund. They sent me 1 pointing iron and still waiting for the second which they said would be with me for middle of July it is now 29th of july and haven't received anything also sent email asking and just been ignored. Definitely do not buy online from these. They will rob you! You have been warned.
Fast, efficient delivery. Sorted an issue with an item ... fairly quickly. Friendly & reliable; would certainly use them again.
Hopeless at replying to emails and responding to my concerns on the phone. large item was due to be sent to wrong address & the carrier had been switched. Had an awful time sorting out the correct delivery address. When I complained about the poor service to the M.D. of the company I got no reply. Definitely not recommended!
Inexperienced staff and expensive, this wasn't always the case but sadly its gone down hill. After 35 years of being a customer it is definitely not my go to place anymore.
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Timothy Wood Ltd. map

Directions to Timothy Wood Ltd. with public transportation

Sports Stadium 40 meters
K71
Leeds Rd Retail Park 210 meters
K30
Leeds Road Retail Park 300 meters
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202
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229
K30
K71
K72
Leeds Road Retail Park 310 meters
Leeds Road Retail Park 310 meters
200
202
203
229
K30
K71
K72

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