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Reviews, get directions and contact details for Thomas Cook Travel Ltd

Address: 58 Hamilton Way, Greenock PA15 1RH, UK
Phone: 01475 789298
State: Inverclyde
City: Greenock
Zip Code: PA15 1RH

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Went in recently to check the availability or s holiday I seen on line and whether a local company could match the price. The agent in Hayes says she couldn't and would be an extra £50 which disgruntled I accepted and low and behold just as she had put the transaction through the price went up another £81 which I then said I wouldn't accept and just to cancel. I was then told it could take up to 29 days for a refund which was ridiculous and could potentially stop me getting another holiday. This is my reason for a low rating.
I have used hays on several occasions now and have always found the staff friendly and very helpful. I won't book through any other agent now
Staff went above and beyond to help me and are very friendly. Would definitely book again with them.
Alayna was lovely and helped me get the best deal available. She made me feel secure and looked after. Would definitely go back.
Jaqueline has been an absolute star .Nothing was too much trouble for her .Cant recommend hayes Greenock highly enough
Stsff are so friendly and helpful.a special shout out to Alison who goes above and beyond to help .
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