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Reviews, get directions and contact details for Thomas Cook Travel Ltd

Address: 38 Fremlin Walk, Maidstone ME14 1QP, UK
Phone: 01622 619370
State: Kent
City: Maidstone
Zip Code: ME14 1QP

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
I booked my family of 4 adults on a tour of Western America (which cost thousands) yet the customer service was atrocious, to the point that we were given false information on a number of things which meant that we missed out on a lot, including upgrading our flights We were told that the tour company didn't offer extra trips to the Grand Canyon or the Hoover Dam to name a couple, and that we should book with Thomas Cook. I researched further and found that actually the tour company DO offer extra excursions and they charge a lot lot less than Thomas Cook. We had no please or thank you from the elderly woman who we dealt with and we were even charged a fee to change money, although we had spent almost £7000 on the holiday. Wont use them again that's for sure.
8 years ago (09-06-2017)
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