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Reviews, get directions and contact details for The Willow Chinese Takeaway

The Willow Chinese Takeaway
Address: 218 Ashton Rd E, Failsworth, Manchester M35 9PQ, UK
Phone: 0161 682 2218
State: Greater Manchester
City: Manchester
Zip Code: M35 9PQ

opening times

Monday: 5:00 – 10:30 PM
Tuesday: Closed
Wednesday: 5:00 – 10:30 PM
Thursday: 5:00 – 10:30 PM
Friday: 5:00 – 10:30 PM
Saturday: 5:00 – 10:30 PM
Sunday: 5:00 – 10:30 PM


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Reviews
One of the staff in this place very rude because I could not understand her started shouting at me! I just cancelled the order and walked out I got the same order from a different place delivered and cheaper. Happy days won’t be going back there again. Make sure you can understand broken English if you go there and save yourself some abuse.
After using this takeaway for the last five years foods always been amazing !!!! Ordered on Friday night very disappointed with food quality very dry and not much flavour !!!!
Been looking for decent Chinese chippy since I moved from Manchester to Oldham omg this chippy is like home love it chips are perfect. Finally proper curry sauce! And prawn fried rice was perfect so generous with the prawns too. Very fresh this is my new chippy will not go elsewhere!! Highly recommend!!
Food is great from here, customer service need work as they aren't that friendly. Update: staff have changed now and are much friendlier.
Don't really leave reviews on chip shops but I was so disappointed on the second visit I have to leave a review. After waiting almost 20 minutes in an empty shop I returned home 3mins away and found my vegetable foo yung made up of 80% onion 2 small slices of mushroom and 4 small bits of green pepper held together with a dark brown omelette. Tasteless and only just luke warm, also the salt and pepper chips had clearly been cooked earlier in the day and reheated! I certainly won't be returning! Best avoid and spend your money elsewhere! Overall opinion, Horrible!
I really love the willow and hate to have to rate it 2 stars but after phoning up about part of my order missing then being called a liar is just plain rude. then the woman told me she would let me have it this one time but next time I will have to pay extra. not only did it arrive cold but the large chips turned out to be small chips that I had to dish out between 3 children. I've had several dealings with the woman in the past and each time she's just been awful.
Takin too many phone calls while making customers wait 20 mins on top of their 25 mins said time for collection ...chicken chow main was dry noodles n 5 pieces of chicken ...no sauce ..no veg nothing ...overpriced n shocking customer service ..unless u got an hr to kill n not get what u ordered go for it ..personally will never use the place again!!
Food is lovely.. but telephone manner is appalling definitely need to work on that. Ive ordered so many times but not tonight had to put the phone down because you thought it was acceptable to sigh down the phone because you herd me wrong and talked over me
I have been eating from different Thai and Chinese takeaways for over 40 years and I can honestly say nothing I have tasted in the past has ever tasted like the food from the Willow. The quality, the taste and the variety are the best I have ever experienced. The staff are very helpful and the customer service is one of the best I've had the pleasure to encounter. They all deserve recognition especially when you consider they all kept going when alot of the country was going into meltdown. I would recommend this great establishment to everyone. David.
Best Chinese food take away I’ve been too. Beef chow mein with black bean sauce is amazing. Lots of beef in it too. Delicious
Comment on this business

Directions to The Willow Chinese Takeaway with public transportation


Willow Tavern 120 meters
159
74
76
76A
833
Co-op Academy Failsworth 140 meters
151
776
Douglas Street 170 meters
151
159
74
76
76A
833
Willow Tavern 170 meters
159
74
76
76A
833
Douglas Street 240 meters
151
159
74
76
76A
833

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