The Well Pharmacy

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"We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy."

Address: Anchor Health Centre, Meridian Way, Peacehaven BN10 8NF, UK

Phone: 01273 583032

Website

State: East Sussex

City: Peacehaven

Zip Code: BN10 8NF

opening times

Monday: 8:30 AM – 7:30 PM
Tuesday: 8:30 AM – 7:30 PM
Wednesday: 8:30 AM – 7:30 PM
Thursday: 8:30 AM – 7:30 PM
Friday: 8:30 AM – 7:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 11:00 AM – 2:00 PM

Update Info

related searches: Pharmacy near me, Book vaccine in pharmacy, Pharmacy vaccinations, Anchor Health, Asda Pharmacy, Anchor surgery, Meridian GP, Pharmacy tetanus shot near me

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Reviews

Would be great if you could get through, 30 minute call queue to be told medical emergencies only. I've had more pleasant experiences having my teeth out. Other than that can't say a bad word about them, mainly due to the fact I haven't managed to be seen in 3 years

Pleasant, friendly  and helpful staff. Great and clean facilities. A well cared for centre.

A few weeks ago I struggled to locate a written prescription given by the surgery. The pharmacy was 5 minutes from closing and I kept calling to see whether it had arrived. The male pharmacist was so helpful and patient. I really needed the medication and had tried for a good hour to get it.  Eventually, I got the prescription exactly as the pharmacy was closing. Despite having to be somewhere else, the pharmacist and his colleague stayed for an extra 10 minutes and made up my prescription. I forgot his name but they were both so lovely. I don’t think they get enough credit and I hope they see this, thank you!

I understand being a pharmacist and serving the public must be incredibly hard at this time. However, I have just been served or not as I was told to come back after I waited outside for just under an hour in the most rude fasion. As I said, I understand it is stressful, however, if you expect your customers to comply with the rules and be nice to you, maybe it should work both ways?! People are not coming to a pharmacy without a good enough reason and especially now deserve better manners, I think.

Appalling Service - I wish I was able to leave zero stars because they honestly do not deserve a single star. I attended today for my flu vaccination - previously booked online some 2 weeks prior and subsequently confirmed by Well Pharmacy via email.  When I arrived I was told that They had no record of my booking - then I was told they had no vaccine for me and then I was told that I had been contacted to cancel my appointment. I advised that I had heard nothing from them either by email or on my mobile  - both sets of information that they held from my online booking request.  Imagine my surprise when some 5 minutes after I left the pharmacy and 3 minutes before my allocated appointment time I received an email from them cancelling my appointment !!  Clearly they had not contacted me prior to this and I was lied to my face - I will never trust this pharmacy again - my advice to anyone considering using this inept pharmacy purely because it is attached to the Anchor Healthcare surgery and appears convenient is DO NOT BOTHER wasting your time - head for KAMSONS on the South Coast Road and save yourself time & energy. Very Stressful experience with an uncaring and inept pharmacy

Absolutely useless. Was told the wait would be 10 mins, 30 mins later and still no prescription. And dont think it's better to leave the prescription there and pick up later or another day because they just dont bother doing them until you go back in to pick up so you still have to wait. They have had mine for over a week before and still not ready when I've gone in. And there only response is, Your welcome to go elsewhere. What great customer service that is.

A very busy pharmacy, and should be much, much larger considering the amount of people who use it nòw. Most of the staff are very helpful and happy to help. However, there are one or two who are unapproachable and surly, and would do well to demonstrate a more empathetic approach. Pharmacists are professional and knowledgeable. Waiting times for prescriptions are, at times, awful. On the whole though, they all do well considering the pressure they're under.

Below Average at best, hopeless at worst. Unable to process simple requests, sat for 30 minutes waiting for a prescription that was supposed to be ready but they "Hadn't got round to." Receptionist then tried to blame me for the delay, quite why or how she couldn't work out but it definitely wasn't HER fault. The regular/known customers seem to get priority over anyone else  no matter what times they quote. This from my experience, sitting waiting & witnessing 30 minutes of chaos. There's a sign on the door informing us that they don't do meal deals as they want to concentrate on being a chemist. Given what I've seen about their abilities, that's mass food poisoning averted..... If you have any options to elsewhere, take them.

Visited twice now given the will be 10min wait.. each time is min 30mins to an hour wait.. use a different chemist if possible.

Wonderful staff. Always helpful and friendly. Well stocked and if they haven't got what you need it's usually there the next day. A very busy pharmacy being right next to the biggest doctors surgery in town but they are well staffed and go out of their way to make you feel comfortable. Highly recommend them.

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Reviews, get directions and contact details for The Well Pharmacy

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