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Reviews, get directions and contact details for The Vale Veterinary Group

"We are an independent company, owned and run by veterinary surgeons, and dedicated to providing the best possible veterinary care. We operate in two main teams, Farm and Companion Animals, each consisting of vets, nurses and support staff, with a particular interest and knowledge in those areas.We are registered and regulated by the Royal College of Veterinary Surgeons and are proud to be an accredited member of their Practice Standards Scheme, emphasising our commitment to you and your animals.The practice has evolved over a period of time but has been providing a high quality veterinary service in the area since the early part of the last century, and we would like to think that the original vets would still recognise the ethos of care"
Address: 2 Duchy Rd, Honiton EX14 1YD, UK
Phone: 01404 44095
State: Devon
City: Honiton
Zip Code: EX14 1YD


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Reviews
Exceptional care for my dog when he got ill when we were on holiday. Went out of their way to help on Bank Holiday and through the week. Everyone from the call handler to vets to receptionists were professional and helpful. 10/10
Great vets! My dog loves going there. He’s always been treated well in there and had his needs looked into thoroughly. Thank you!
Absolutely terrible service. We were told to come in after requesting a Health Certificate for export to Zimbabwe. Upon arrival, we were told that because staff concluded that apparently ZIMBABWE IS IN EUROPE, they were only prepared to arrange a European Health Certificate. A month after we booked our appointment. This will cost us potentially thousands in rearranged travel as we can no longer make our flights. No apology or explanation or help offered. When we asked what we should do to rectify their mistake, no options offered. Incredibly poor customer service. Avoid this place like the plague.
My thanks to all of you for the compassion and care you showed to my dog Patch during his final moments.
Very friendly staff, incredibly clean and professional.
The vale vets is a lovely, kind and helpful place. The receptionists are always happy and friendly and understanding. The vets and nurses are the same and can't do enough for you. Wonderful service
First day at this vets for my dog . Staff were very friendly and put Rosie at ease as she was nervous meeting them. Happy with the customer service so far and would recommend.
Brilliant vets. Very helpful and nothing is ever to much trouble. All staff always Very helpful and polite. Most of all they always put our puppy at ease. Thank you
Treated a sick hedgehog found in my garden. They managed to find time to do this despite being fully booked. Very impressed with the receptionist and general veterinary care. Sadly the little hog didn't pull through, but a thank you to Vale vets for giving him a chance.
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