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The Thatched Cottage Inn

  1. Shepton Mallet
  2. Shepton Mallet Lodging

Reviews, get directions and contact details for The Thatched Cottage Inn

The Thatched Cottage Inn
Address: 63-67 Charlton Rd, Shepton Mallet BA4 5QF, UK
Phone: 01749 342058
State: Somerset
City: Shepton Mallet
Zip Code: BA4 5QF

opening times

Monday: 11:00 AM – 2:30 PM, 5:30 – 9:00 PM
Tuesday: 11:00 AM – 2:30 PM, 5:30 – 9:00 PM
Wednesday: 11:00 AM – 2:30 PM, 5:30 – 9:00 PM
Thursday: 11:00 AM – 2:30 PM, 5:30 – 9:00 PM
Friday: 11:00 AM – 2:30 PM, 5:30 – 9:00 PM
Saturday: 11:00 AM – 2:30 PM, 5:30 – 9:00 PM
Sunday: 12:00 – 7:00 PM

Update Info

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Reviews
We were on our final part of our journey down to Shepton mallet prison and we stumble across this gem of a pub. We had such a warm welcome from the new landlord. Who told us they hadn't long taken over. We had drinks and a few snacks and decided after meeting chef to stay for dinner. Food was really scummy and good value for money. So much on my plate. Yum. The staff were so friendly welcoming the pub itself cosy clean and beautiful. Good luck guys for the future and your new adventures. If we are down your way again we will definitely stop and say hello and enjoy your company and food again.
I had such a wonderful stay with the warmest of welcomes from all staff.nnThe new owners were absolutely incredible and generous. I felt so safe and respected from them - they upgraded our room and offered us breakfast given that the previous owners had messed up our booking and out of the kindness of their hearts they honoured the deposit we had originally paid despite them not having received it when they brought the hotel.nnThey has made clear efforts to make our stay perfect with new towels and the comfiest bedding. Welcoming us with warm smiles everytime we came in and really personable customer service throughout!nnI have every confidence that they will make the place delightful over time Would highly recommend this hotel and encourage everyone looking at it to forgive any negative reviews whilst the transition from old to new owners was happening as it was totally out of their control!!!
Under new management- what a great new team they have in place. Service was great, staff were friendly, polite and attentive. The menu for food offers variety and decent prices. Very impressed with the food we have, will definitely be back again. Highly recommend giving the thatched cottage a try if you are in the area or even locals.
Very attractive pub inside and out, with a garden and large car park. The new owners were excellent. They were very friendly and helpful. We enjoyed our visit and look forward to returning.
The most bland and least amount of effort food I can remember.nnPaid £24 for a steak that was literally a bit of steak and some deep fat fried chips and 2 half cooked tomatoes. They just do not care at this place about presenting the food or anything but what I says on the tin, ask for steak and chips and you will get literally a bit of plain steak and plain chips. My Mum had a burger and chips and the only flavouring was the cheese. Bland, boring and overpriced. Service was good. Beautiful building such a shame and waste could be great.
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