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The Spitfire

  1. West Malling
  2. West Malling Food
  3. West Malling Restaurant

Reviews, get directions and contact details for The Spitfire

The Spitfire
Address: 1 Liberty Square, Kings Hill, West Malling ME19 4AU, UK
Phone: 01732 220754
State: Kent
City: West Malling
Zip Code: ME19 4AU

opening times

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:30 PM

Update Info

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Reviews
Extremely disappointing experience.nnI visited The Spitfire and was enjoying a pleasant moment with a colleague over food and drinks. After my friend left, I briefly went to the toilet—gone for less than 2 minutes. When I returned, I was shocked to find that my food and drink had been thrown away.nnI immediately spoke to the staff, and although they apologized, they made no effort to rectify the situation. No replacement, no refund, just a casual “sorry” as if it were nothing. I had just paid for the meal and had barely touched it.nnThis was by far the worst pub experience I’ve had in England. I understand mistakes happen, but the lack of responsibility and customer care is unacceptable. A simple gesture of goodwill could have made the difference, but instead I was left frustrated, out of pocket, and disappointed.nnI won’t be returning, and I wouldn’t recommend this place to anyone looking for decent service.
Great locationnDog friendlynNice food and good servicenVery nice beer garden
Harry is amazing! Such a polite and lovely gentleman, he went above and beyond for customer service! I will definitely be returning to this pub, thank you so much! Well done Harry
I booked The Spitfire as a special treat for family as I was celebrating my 60th birthday and my wedding anniversary. There were 20 of us in my party and not a single person commented on how much they had enjoyed the food. In fact the comments were all negative: the beef was tough, the vegetables undercooked, the batter on the fish was extremely hard, the roast potatoes left a lot to be desired, the gravy was bordering on the unpleasant and all the meals were lukewarm. During the meal the staff had made a mix up by giving one smaller chicken meal to the wrong guest and then in front of everybody, blamed the guest for accepting it - even though when it was given to the guest there was no mention of the size. We shall never be returning and shall not be recommending this pub to any of our friends.One word - AVOID.
Shout out to this venue, who helped make my son and daughter-in-laws, Jake and Katy, wedding perfect. The food was delicious, staff were accommodating, friendly and professional. Highly recommend this venue. Thank you to all the staff, especially Jodie
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