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Reviews, get directions and contact details for The Register Office

The Register Office
Address: Nightingale House, Balaclava St, Stockton-on-Tees TS18 2AL, UK
Phone: 01642 527720
State: Stockton-on-Tees
City: Stockton-on-Tees
Zip Code: TS18 2AL


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Reviews
incompetent and useless Not even sure where to begin without writing a very long response. contacted nightingale house to speak about obtaining a document that i need for getting married. was put through to the wrong person whom i needed to speak to concerning this matter. this then cost me over £200 in travel costs as i wasn’t in the country at the time ad need to travel to get this document. again i booked my travel to Stockton based the information i received from the staff here. once i then called to make the appointment i then was told totally different information about the time i was needing to spend in Stockton to obtain my document. This is not good, as the travel arrangements i had made were not needed and so i was out of pocket £200! i then made a complaint to Stockton Council via they complaints email. But, this was a waste of time, the reply was basically blaming myself for making my travel arrangements before speaking with the right staff member. so wrote back given more details. as they didn't seem to be understanding the details in my complaint. after one week of no response back i prompted them for a reply, only to be told. What is it your wanting from us, we have already apologies, what more do you want! This is not ok, the lack of understand and any attempt to look more into the situation as nightingale house obviously just told them what they wanted to hear with no regard to coming clean of they incompleteness the matter. It was only when i finally made the appointment and changed my travel plans that i got to speak with one of the staff that seemed to know what she was doing!
Absolutely recommending to use if needed, got my citizenship ceremony here and was well organized and superb hosts. /Thank you
Sadly, I had to visit the Register Office recently to register my husband's death. My daughter and I were treated with care and compassion by the Registrar and I would like to pass on our gratitude. An excellent service.
Staff are friendly, has a nice room for a small ceremony
Great wedding, friendly service I am absolutely impressed with this as a wedding venue. Wonderful wedding suite, enough parking for all the bridal party and guests with a number of spaces vacant.
Great service. People very friendly and kindly.
The registrar was incredibly rude, he had an awful attitude and made me and my family feel very upset and uncomfortable.
Absolutely ridiculous phoneing for 3days no answer what so ever what's the point in having telephones if there can't answer and deal with a persons enquiry absolute joke of a place very unhelpful!!!
Fantastic staff very professional but lovely hearts of gold
Extremely unhelpful
Comment on this business

Directions to The Register Office with public transportation


Stockton Rail Station 80 meters
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57
58
58A
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Stockton 130 meters
Northern
Newtown Corner 190 meters
15
57
58
58A
X22
Bishopton House 200 meters
15
57
58
59
X22
Newtown Corner 210 meters

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