The Place for Homes

Reviews, get directions and contact details for The Place for Homes

Address: Unit 1, Sutton Rd, Llandow, Cowbridge CF71 7PA, UK

Phone: 01446 772927

Website

State: Vale of Glamorgan

City: Cowbridge

Zip Code: CF71 7PA

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

rating. awful customer service and complete unwillingness to be accountable to the customer when mistakes have been made, particularly Rhys/Mr Rees. Won't be returning to this store after a mistake was made with an order not once but twice resulting in nearly a 3 month delay in order to receive a correct order which they apparently can offer no compensation for. A professional business would accept to keep customers using their business and just out morals if you can't get it right not once but twice you have to offer some sort of mitigation. I wish I had read Google reviews first. They speak for themselves.

years ago (08-03-2018)

APPALING CUSTOMER SERVICE. If I could put 0 stars I would, the customer service is extremely poor. Rhys was unpleasant and unreasonable to deal with as we had issues which have led from ordering in Jan to expecting the full order to be here by April as opposed to February.  We had issues with both orders meaning we will be left in our new home nearly 4 months without storage for out belongings. After paying hundreds out all we are being offered is free assembly as opposed to a voucher or partial refund and all Rhys could emphasize was that it wasn't their fault but the suppliers. Not to mention 5 weeks extra to wait for new order as the pictures sent off to two lots of people at place for homes didn't suffice as proof for them So we had to be home for their pointless visit.  Really really not good enough. Had our eye on a sofa there which a small voucher of compensation would have gone towards but not a chance now. What harm would a goodwill voucher of about 25 pounds done. It's the principle of it.

 8 years ago (08-03-2018)

SHOCKING SERVICE.
I definately do not recommend this company   After paying for the construction of a wardrobe and after 3 (yes 3) attempts to align the sliding mirrored doors it does still not not close properly.  Mr. Rees Who is apparently the owners son is unpleasant to deal with and not prepared to fix the problem.  To make matters even worse he failed to keep an appointment to view the wardrobes himself without even an apology.
I DEFINATELY DO NOT RECOMMEND this  establishment.

 8 years ago (24-02-2018)

Excellent choice as always, delivered on time and the men who assembled it were excellent, they even asked to borrow the hoover to tidy up after themselves.

 8 years ago (15-03-2018)

Had furniture delviered and assembled last week from selection to assembly the service has been excellent

 8 years ago (27-03-2018)

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The Place for Homes

Reviews, get directions and contact details for The Place for Homes

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