The Peg & Basket Ltd

Reviews, get directions and contact details for The Peg & Basket Ltd

Address: 261 Whitehall Rd E, Leeds LS12 6ER, UK

Phone: 0113 263 6361

Website

State: West Yorkshire

City: Leeds

Zip Code: LS12 6ER

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

Similar places near

Monogram Coin Up Laundry 2 km Don't understand some of the complaints below. I only used the dryers but got more t...

Cottage Linen Hire Ltd 2 km

Whiteriver Laundy & Linen Hire 3 km

Leeds Cleaning Company 3 km

Suds Laundry & Dry Cleaners 3 km

Lisa's Ironing & Laundry 4 km

West Park Laundry & Dry Cleaning 6 km Open till 6pm 7 days a week, making the chore easier. Friendly and helpful staff prov...

Hygienic Laundry Care 6 km

The Laundry Room 6 km This is such a brilliant launderette. Fantastic friendly and helpful staff, warm atmo...

The Dry Clean Centre 7 km Great local cleaners, with emphasis to customer service 5 stars!

The Big T Cleaners 9 km Friendly and clean. Excellent dryers better than a lot I've used.

Commercial Laundry Services 10 km

Green Laundry Machines Ltd 10 km Great prices and always excellent service. I have been dealing with them for a number...

J & M Laundry Services - Ironing Service 11 km

Metro Launderette and Drycleaners 11 km Does what you need. A fast wash and dry at a reasonable price. However, quite a few ...

Raza Laundry Service 12 km Nice

Singular Launderette & Dry Cleaners 13 km It's a decent shop for doing your laundry yourself. Staff is usually friendly and fai...

Johnsons Dry Cleaners UK Ltd 13 km Excellent Service. Good job done very quickly. Just a bit to expensive to use regular...

Reviews

I've been using them years, always friendly, not let me down.

 8 years ago (21-02-2018)

|TLDR: messed up our collection date for wedding tablecloths, gave us one the wrong size, were rude and unapologetic, gave back less money than stated and returned deposit late.| We ordered tablecloths for our wedding and later called and requested early collection, but arrived and were told no early collection had been arranged. We assume the woman we spoke to never recorded the change. The lady at the shop refused to accept it was their mistake, was unfriendly and offered no apology or sympathy. As we were setting up the venue the next day this caused me an extra four hour round trip and both of us plenty of extra stress.

We then found that one tablecloth was too small (118” vs 130”), not a huge issue but not what we paid for on our wedding day, and after the wedding when I complained the same lady offered no apology/sympathy (just a defensive explanation of what must have happened), and challenged why we hadn’t sorted it out before using the tablecloth – could it have been the lost day and imminent wedding? I was eventually told we would just have to pay the (very slightly lesser) price of a 118" for the wrongly-sized 118", but I disagreed that was reasonable and was told I’d be called back. I never was, so the next day I called them and was told by a different lady we would now not have to pay for the wrongly sized table cloth, and was finally offered a tepid apology.

Turns out they decided to just refund half the price of a 130” for the wrongly-sized 118", and only paid the deposit back after 10 days, not 7 as stated, but I couldn’t be bothered doing battle again. Yes mistakes happen, although for a professional business there were really quite a lot here, but it was how poorly and rudely they were dealt with that was really frustrating, and means we would never recommend them to anyone. Some customer service training might be a solid investment.

 10 years ago (08-09-2016)

Horrible customer service. Need my suit on Sunday for marriage told me to collect to Saturday after 10 but didn't tell me they close 1 pm. Got there 1.30 found them close. Can't tell how i feel. If I got authorities should close there business. They ruined my day.

 10 years ago (27-08-2016)

Comment on this business

Map, Satellite View
Street View

to add The Peg & Basket Ltd map to your website;

<iframe width="450" height="300" src="https://mappcouk.com/v.php?seo=the-peg-basket-ltd&id=702989&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappcouk.com/the-peg-basket-ltd-i702989.html" target="_blank" title="The Peg & Basket Ltd">The Peg & Basket Ltd</a></p>

The Peg & Basket Ltd

Reviews, get directions and contact details for The Peg & Basket Ltd

opening times

We use cookies