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The Parkgate Hotel

  1. Cardiff
  2. Cardi̇ff Hotel

Reviews, get directions and contact details for The Parkgate Hotel

The Parkgate Hotel
High-end hotel featuring a spa with an indoor pool & a gym, plus a bar & a genteel restaurant.
Address: Westgate St, Cardiff CF10 1DA, UK
Phone: 029 2274 5595
State: Cardiff
City: Cardiff
Zip Code: CF10 1DA

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Reviews
We have just come back from a night at the Parkgate Hotel. It was a lovely stay! Our room was lovely and clean and very spacious, we didn’t hear any other noise going on in the hotel. The beds were comfy and warm. The spa was lovely! We just used the pool and it was definitely worth it. We also had food in the hotel dining room and it was amazing! The food was great and the service and staff were very good and friendly. We had Mo as our server and he was lovely. Overall we enjoyed our stay and will definitely be back!
We had a lovely stay at the Parkgate. We had a voucher for a Dinner, Bed and Breakfast deal. Room was smaller than Celtic Manor but much more modern and spotless. Would have liked to have seen a mattress protector under the sheet.nnStaff were amazing and allowed us to check in 2 hours early as our room was ready.nnUse of Spa is quite pricey at £40pp but worth it as a treat. Absolutely spotless and very relaxing.nnDinner and breakfast in The Sorting Room were excellent with no complaints. Drinks a bit overpriced.nnProbably the nicest hotel we have stayed at in Cardiff.
I thought the room was small for a superior queen my friend had a single room which was more rectangular and spacious with a better outlook.I felt some slippers would have been useful with a marble floor in bathroom which only had a shower. To reach the safe was impossible unless you were 6 ft tall i am 5 ft. The towel rail was also too high for me. We only had 1 hot chocolate between us. We were disappointed with the room . The food was excellent and staff lovely particularly Ryan.
No car parking is awkward, so okay if you go by train. We were a large group booking and everyone who had to drive had a nightmare finding a car park. Staff were phenomenal. My room was opposite very noisy bars. I couldn't find the kettle or teabags. Someone told me that they were in the wardrobe after I'd already checked out. It was the only place I hadn't looked. I'd have loved a long soak, but I only had a shower room. Very clean. Breakfast was good and the staff on service were very helpful.
Window of room had no sheet covering and so no privacy throughout whole of the room- could be seen by other rooms, stairwell.nVery small room but bathroom lovely - although small and difficult when the only place could undress without drawing the curtains!nSecond room was big but needed filling with furniture such as dressing table.nTV broken and no where to put hospitality tray - balanced on console table.nRoom service food was terrible and very over priced.nSpa despite being a twilight- was brightly lit with lights. Staff not friendly or welcoming. Sample Products for use however all empty!nPartner was unwell and they wouldn’t change booking or offer a treatment / products in lieu for amount paid for him. Paid a lot more for spa than if i waited and booked once arrived.nNice hotel but overly priced. Location good, restaurant okay and bar understaffed- lots of waiting for drinks. The Lounge bar was not staffed at all. Staff friendly- would stay again if hotel was on offer.
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The Parkgate Hotel map

Directions to The Parkgate Hotel with public transportation

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