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The Nottingham Belfry

  1. Nottingham
  2. Nottingham Hotels

Reviews, get directions and contact details for The Nottingham Belfry

The Nottingham Belfry
"At The Spa at Nottingham Belfry we offer a professional, friendly service and an array of treatments to choose from. Enjoy a relaxing facial or massage or even treat your hard working hands to a manicure.Join us for a spectacular spa break and transport yourself to a world of luxury and leisure. Choose from a range of soul and body soothing day packages."
Address: Mellors Way Off Woodhouse Way , Nottingham NG8 6PY, NGM, GB
Phone: 0115 973 9393
State: NGM
City: Nottingham
Zip Code: NG8 6PY

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews
Great experience. Staff were so friendly in the spa. A relaxing day with great treatments. Food was lovely but a bit of a wait. Drinks a bit pricey...almost £8 for 2 lattes!
Lovely place to stay. Booked as a package and worth every penny.. greeted at the reception desk by a lovely man who took time to explain what we had included in our stay. The room was clean and well presented and the beds were so comfy! The spa area was very relaxing and the massage was by far the best one I’ve had. I would return just for that alone! Food was good, not a lot of choice for evening meal but what we had was enjoyable. The breakfast was great. Lots of choice and we left with full bellies! Definitely recommend
After arriving to the hotel the checking in was great. Once entering our room we found the air conditioning was broken, bed was very uncomfortable, not the standard of a suite we was expecting. The shower was very poor and you could see that there used to be a tv above the bath but had replaced with a mirror which again the workmanship wasn’t the best. When going down to the bar we asked for a bottle of Chablis, which is on the wine list but the bar staff was not aware of what it was and when they did find out what we was asking for couldn’t get it for us as only the manager has access the the cellar and they was off sick. We then went into the restaurant for ‘a meal” to be yet again disappoint with the food selection and yet again the Chablis wine was listed and recommended on the menu but no one had access to get us a bottle or know what we was asking for??? At no point was there a sincere apology about these issues we was just constantly told that the staff where all new and still training. Then the receptionist came over more experienced explaining to us that she had access to the cellar and apologized that no one had approached her but by this stage we had received an unpalatable soup, which wasn’t consumed and we was told that they didn’t think they could ‘knock it off the bill’. All the food received was very substandard and not in line with the prices charged. The receptionist tried her best to try and make things better on the evening she was great and rectify some issues but the next morning when we approached the day time reception staff about NOT having any robes or slippers in the room to use the pool area, we was told that the hotel does supply these items. We have never been to any hotel that has spa facilities that don’t have these items has standard, after being told by the the receptionist that she had stayed in 6* accommodation and never had these items since COVID 19, which we personally haven’t experienced but she was very adamant about this statement, we left very disappointed with her response. The spa/pool staff where much more accommodating and allowed us to take one of the robes from there because we was TOLD by the receptionist that we should get redressed to go up to our room to get showered and dressed!!!! We’ve never experienced this level of service!!!! We feel the this hotel needs some MASSIVE staff training in hospitality and some big maintenance needs following through. Very Disappointed Family of 3
We really enjoyed our treatments, the pool and the Jacuzzi. But the lunch was poor quality for a 4 star hotel. The robes are only available in one size, they don't fit anyone above a size 16.
Fantastic treatments. Great service at Lunch time. They dressed the table for my Neices just like we asked them too. And it looked great!! Thank you
We were very kindly offered a complimentary upgraded stay after our original anniversary stay wasn't what it should have been. In all honesty, I wasn't going to take them up on the offer as once was bad enough. After discussing it with my hubby we decided to give them a go at rectifying the issues the first time round. Were so glad we did. The staff couldn't have been more helpful, the food was spot on this time round and they'd even changed the restaurant around and rectified an issue that I hadn't mentioned in my original review. It was great to see some of the same staff we met the first time round and one of the new members was great to meet. There are still some issues that need addressing as we witnessed similar to what we experienced but Rome wasn't built in a day. Overall I'm glad we decided to give them another try as we ended up having the relaxing anniversary break we should have originally had.
Had a day with my wife The treatments and the therapists were excellent. My back and face massage were as good as I've had. The pool, steam room and sauna were a little on the small side, so if the spa was busy they would be a little cramped. Also on the small side were the robes. I asked for a large robe 48inch chest, told they only have one size. C'mon guys there are a lot of people with more than a 42" chest, including the ladies.
Nice little spa. Great treatment. But not enough loungers so only 5 stars.
I absolutely loved my spa break at the belfry. Was disappointed with the confusion about halal food leading to limited food choices otherwise would have been a 5 star review
Spa facilities were great, food options with spa deal weren't great plus a real long wait at to get served
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