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Reviews, get directions and contact details for The Lowry Hotel

The Lowry Hotel
Address: 50 Dearmans Pl, Chapel Wharf, Manchester M3 5LH, UK
Phone: 0161 827 4000
State: Greater Manchester
City: Manchester
Zip Code: M3 5LH

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Have stayed in this hotel a few times but our recent visit was my favourite! The hotel is clean, modern and stylish, the staff is fantastic, very friendly and genuine, from Reception to those in the bar and Restaurant. Our suite 412 overlooked the river and was large, beautifully decorated, the bed was large and comfortable and amenities were great. It’s nice to see they now put tea/coffee facilities in the rooms as this wasn’t the case some years back you’d have to call guest services to request this. Car parking is just outside the hotel front entrance and costs £24 overnight. Will definitely be back soon!
What an amazing hotel Location is breathtaking and in the middle of plenty restaurants and bars. Walking into this hotel you can feel the luxury- Dark interior. We booked a king suite absolutely beautiful and clean! Staff are welcoming. This has been added on places to revisit. It is a bit pricey but considering the rating of the hotel it is expected and you will not be disappointed. We stayed for one night - but the feel made us rebook another night.
Booked hotel through Secret Escapes for 2 nights.... more than exceeded our expectations. Friendly reception staff member on arrival together with concierge who took our luggage to our room . Lovely Riverside superior room spacious with all usual amenities. A very nice breakfast widechoice generous portions of food....again friendly service from restaurant staff. Great location short walk into centre of Manchester.. Well recommended. Rooms: As per previous comments above Nearby activities: See above Walkability: See above Food & drinks: See above
I attended a 3 day conference hosted in the hotel. The hotel is well versed in hosting from what I experienced. Service from the staff was excellent and all the little features, like notepads for note taking, helped make the experience. AV worked in all the function rooms, and the comms team enabled virtual call-ins to the conference sessions. Food served throughout was of a very good standard. I couldn't comment on the rooms as I was staying elsewhere, but those conference attendees who did seemed impressed.
Hotel is beautiful! Front of house staff were brilliant, but will never stay again!!!! Asked for a late checkout and was quoted £80 but was charged £100!! The breakfast was dire! Cold an the person working couldn't be bothered to get some more plates?? So had to eat off side plates, when I spoke to the the restaurant manager I was told it would be removed from the bill. It wasn't! I've had to ring to try and get a refund! Not the what you would expect from a high end hotel!!!!
Now this is what you call a 5 star hotel that lives up to its expectations. Stunning hotel and very clean. Their beds are huge and very comfy. Nice location of the hotel. I will definitely come back here when I visit Manchester again.
The hotel staff were friendly and efficient, offered a birthday cocktail which was a nice touch. Breakfast was actually quite good when ordered from the menu, the buffet selection was a limited selection. We had a meal package included on our stay, the food was tasty although not a large portion. The room was spacious, large bed which was a bonus. Didn't give it 5 star since the water pressure showering was non existent, the room got very hot during night as heated towel rail couldn't turn off or have the ability to open any windows. The AC was very loud so if your a light sleeper goodluck! Choice between being too hot or having a loud fan. Location was decent, short walk to city centre which was a plus.
First stay here recently and very impressed by the location and our actual room. Great for a night out in Manchester . Only difficulty was getting the reception desk to send us some extra tea bags, which shouldn't really have been an issue...oh, and some biscuits in the room would have been nice.
I bought my friend a Red Letter Day voucher for Sunday Lunch for a 50th birthday. The voucher cost £60. A lovely 3 course meal in a 5* hotel. The booking was messed up so they had to change times and eat earlier. On arrival breakfast was still being cleared so they were asked to sit and wait, no complimentary tea/coffee offered. 1st course arrived which was nice. They ordered beef for main course which looked lovely on arrival. It was cold. They asked for gravy as none offered.....it was cold. No one came to their table to ask if everything was OK. As they had plans to meet family after the meal and had been kept waiting for so long they left without ordering dessert. Overall a very disappointing visit. An overall view of the restaurant was that it could do with a clean. The grooves in the table held salt and other food stuffs left over from previous visitors. As the purchaser of the meal I am very unhappy as it was supposed to be a special meal for a special friend. I have spoken to the hotel who say they were busier than usual and can't get the staff. Stop booking people in then if you can't cope......better to have 30 highly satisfied customers who can't wait to come back than 100 people that will never return.
Had a lovely time at the Lowry Hotel, secured parking and so convenient, friendly staff, great deco, the room we stayed was very clean and a good size with a good view looking out onto the river, a sizeable both/shower room again very clean, the super sized bed was very comfortable no complaints there! The restaurant had a comfortable atmosphere combine with friendly stuff and some great food!
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