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The Lounge@Radisson Sas Hotel Leeds

  1. Leeds
  2. Leeds Restaurants

Reviews, get directions and contact details for The Lounge@Radisson Sas Hotel Leeds

Address: The Headrow , Leeds LS1 8TL, LDS, GB
Phone: 0113 380 1633
State: LDS
City: Leeds
Zip Code: LS1 8TL

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Reviews
Unfortunately this was not a fantastic experience for us. The room, whilst presented very well, had problems. The shower head would not stay upright and so showering was difficult. The bathroom had a very unpleasant smell. The room was very warm, no external windows and no ability to open them anyway. All of this was mentioned to reception on the first day. Absolutely nothing was done about any of it. On returning after our first nights stay the room had not been cleaned or towels replaced. We were told by reception that cleaning was 'at request' because they were very busy. At no point was this told to us on check in. If you're a busy hotel, employ the correct number of staff to do the jobs that need doing. And tell your customers important information like this. Overall, for the money we paid it was incredibly disappointing and I would not stay here or in any of the raddison hotels again.
The room we had was nice, but the ceiling didn't look finished and was dusty with graffiti drawn in. We couldn't connect to the tv for the Chrome Cast no matter what we tried. Bed and shower were nice. We ordered room service and it was terrible. We ordered a pizza and it was over done, and served on a plate which it was too big for so it was hanging over the side. Then they put a metal lid over the plate, but it was smaller than the pizza so it was just on top of the pizza. Also, the pizza quality was shop bought because of the holes in the base. Just not what I expect from a nice hotel. Location was very good, and easy access to parking. When I go back to Leeds, I'll probably stay somewhere else.
Had a reasonable night's stay at the Radisson Blu. It was a good location for the O2 and parking. A few food and coffee places nearby. There were no menus in the restaurant or in the room. We asked one of the staff and they said "it changes", so we didn't eat at the hotel. The room was comfortable and quiet. There were a few broken items which showed this was not a premium experience. Only one lift was working. A couple of items in the bathroom were broken. One of the curtain rails had come away from the ceiling. Could have also done with more info in the rooms menus, WiFi details, TV/Chromecast details. Arrived a few minutes early and we were allowed to check in early. Check out was quick and easy.
Stayed at the Radisson Blu when on a weekend away in Leeds. Lots to like but also a few little issues hence a star being knocked off. Starting with the good: - The location is excellent. Less than ten minutes walk from Leeds Station and close to everywhere we wanted to go in the city centre - Good size bedroom with large, comfortable bed - Nice bar - The novelty of the shoe shine machine near the lift on our floor And the not so good: - Check-in took ages. We arrived about an hour before the set time and asked if we could check in earlier, but got a flat and quite rude no. Not 'we'll see if there's a room ready,' just a no. Fair enough you have a set check-in time, but make sure there are more than two people on the desks if you're telling people to come back then or you'll end up with a big queue. Which is exactly what happened - No towels in our room when we arrived, though some were provided when we asked at reception - Our room wasn't cleaned until late in the afternoon, by which time we'd settled back in and didn't want to move, so the room didn't end up getting cleaned at all. That was our choice but it'd have been nice not to have had to make it - The room was *freezing.* The weather was cold, granted, and the heating did work, but when we first checked in it was very cold - Bathroom was a bit scruffy with the sealing hanging off the shower door - Shower not very powerful I'd stay here again probably, because of the location. But for the price £240 for two nights I'd expect the issues above not to occur.
Fantastic hotel & location. Staff were very friendly however bins in room were not emptied full 5 days I stayed there. No maid service was visible however this was not an issue as I tidy my own mess so no need for maid service. Would of been nice to have the buckets emptiedRooms: 5/5
A great hotel located in the heart of Leeds. The design, comfort levels and service are perfect. The hotel is located inside the Light shopping center which gives you an easy access to lots of restaurants even on cold rainy days I'd you don't feel like going outside.Rooms: 5/5
Very clean hotel, perfect for professional gatherings and stay. Courteous staff, great location as well, just a short walk away from the Leeds station, with plenty of restaurants and pubs nearby catering to variety of tastes.. Overall a very enjoyable stayRooms: 5/5
Initial room was draughty and cold, heating did not work. Tried to contact reception but no reply on 3 separate occasions. Had to go down 6 floors to find no one around. Eventually a person turned up and allocated another much larger room on 5th floor which was still cold initially but became warm quickly. Bathroom was not as clean as expected, toilet was grubby and on opening the shower mat several long black hairs were evident. No glasses for teeth cleaning and only one hand towel. Certainly not 4 star.
Stayed one night. This is our 'go to hotel's in Leeds. One negative was the bar service and wine quality. Busy bar with apparent inexperienced staff. White wine was warm with no alternative to offer. Not the most expensive wine in the city but disappointing nonethelessRooms: 4/5
Exceptional hotel. Convenient location. Rooms were comfortable and we had a lovely view. Staff very pleasant and welcoming. We will be back. Highly recommended.Rooms: 5/5
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