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The Kitchen Shop

  2. Lichfield Store
  3. Lichfield Furniture Store

Reviews, get directions and contact details for The Kitchen Shop

The Kitchen Shop

About

The Kitchen Shop are cookware and tableware specialists, located in Lichfield, Staffordshire.
WE ARE NOW OPEN SUNDAYS 12 UNTIL 4PM!

Story

Established 20th August 1982
The Shop offers a vast selection of cookware, tableware, innovative gadgets & superb gifts. Thousands of stock lines include such names as Le Creuset, Alessi, Joseph Joseph, KitchenAid, Denby, Cuisinart and many more..
The shop is located close to Market Square in the centre of Lichfield, is 2 storeys, recently refurbished (2009), with full air conditioning for your comfort.
Friendly, fully trained staff are on hand with expert advice in all areas.

Address: 5 Market St, Lichfield WS13 6JX, UK
Phone: 01543 268602
ku.oc.dleifhcilpohsnehctikeht@ofni
State: Staffordshire
Zip Code: WS13 6JX

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Reviews
RUDE AND UNHELPFUL.DIDNT EVEN SAY THANKS AFTER PURCHASE TERRIBLE .
9 years ago (25-08-2017)
They go above and beyond to help you here. Was delighted with the customer service in the store. My elderly relative was tiring from the walk around the city, and a chair was offered by a lovely staff member without hesitation, who then had a nice chat with said relative.Was given great advise by another staff member. These guys really know their products. Will be sure to return!
10 years ago (08-09-2016)
Firstly this is the first review i have ever left, let alone it to be a negative one but i felt that disappointed in the service provided by the staff, i felt the need. I have used this shop many times as its a local shop and i like to support local even though it is slightly more expensive, however, for the first time to say that i was disappointed is an understatement with the service by three members of staff including the owner i ended up purchasing online for £50 cheaper. only one member really wanted to help me, to say that the others had a don't care attitude was an understatement which is why i spent my money some where else.
10 years ago (02-09-2016)
Loathe as I am to write a negative review on a shop I use a lot, I feel obliged to do so on this occasion. I purchased an item from the store the other day, and was told categorically that it was reduced - from £60 to £40. Obviously a good deal then. You would think so anyway. On arriving home and using the item, I was quite pleased with it. As I had been told it was the last one in the shop, and I wanted to buy another as a present, I went onto Google. The item I bought would have cost me £40 in John Lewis, £39.99 in Lakeland and even less than that at Amazon. And, I hasten to add, at none of these stores was the item in the sale, nor had it been discounted. So, in other words I paid full price for something that supposedly had a £20 discount, when in fact I may as well have purchased it at full price at Lakeland or John Lewis. I rang the shop and was told that that was due to their supplier's pricing. Highly unlikely but that was the answer I got. Wanting to confirm this, I rang Cuisinart and was told that the item was £40 RRP. So, this begs the question, how many other items have I purchased in the past from this shop and paid nearly 50% over the RRP? I like to patronise smaller individual shops as I am not a fan of High Street shops owned by corporations. I also understand that smaller shops cannot always offer the same discounts as the bigger stores, but I could not find one shop selling the same item at £60. So either the item was NOT really being offered at a genuine discount, or the mark up is horrendous. Either way it leaves much food for thought.
10 years ago (25-07-2016)
We were disappointed on our recent visit from Stafford to learn that you do not stock Pyrex dishes. They are even used by T.V.Chefs etc and on most T.V. Cookery programmes.Whyever not?? G.K.Gibson
12 years ago (09-10-2014)
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