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Reviews, get directions and contact details for ES Jewellery Ltd

ES Jewellery Ltd
Address: 1 Tamworth St, Lichfield WS13 6JP, UK
Phone: 01543 255879
State: Staffordshire
City: Lichfield
Zip Code: WS13 6JP

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Excellent alteration & repairs of my vintage jewellery Steve & Mike superb craftsmen. A big thank you to the lovely shop assistants always polite.
8 years ago (22-12-2017)
I just need to make the owner/s aware of the appalling sales staff they employ. I have bought, and had repaired, many items of jewellery over the years from you and always received great service, but wow, today was just shocking. I entered the store at 3.30pm to purchase a Thomas Sabo charm for my niece's upcoming birthday - I viewed the charms for a few minutes and not once did the 2 sales staff ask if I needed assistance, bearing in mind there were no other customers in the store. Eventually I asked if one of them could assist me - neither of them responded to my request and just looked at each other! Clearly neither of them could be bothered to serve me, so at that point I told them to forget my request and regrettably left the store without being able to purchase a charm. Unfortunately I will now have to seek another jewellers for any future purchases.
8 years ago (17-09-2017)
The staff here are excellent and the owner helped me choose an engagement ring for my partner. Would definitely go back!
8 years ago (29-11-2017)
Bought a Pandora ring from here and a oliva Burton watch the staff were really helpful and patient with especially when I couldn't make my mind up on both occasions on which one to have. Good service and lovely staff definitely be back again 😊😊😊
8 years ago (09-07-2017)
Awful service & extremly unhelpful staff! If you need anything re-sizing do not waste your time or money here. After having complained about a ring that was not fit for purpose I was told that they would be happy to re-size it for me as long as I paid again. I have several other rings that are all size K and fit perfectly but whatever sizing tool ES Jewllers uses is clearly larger than normal as the ring I picked up is miles too big! Needless to say I wasted £35 pounds & have a ring that I am unable to wear. I could not possibly recommend ES to anyone based on the service and the way in which my complaint was handled.
8 years ago (23-05-2017)
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