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Reviews, get directions and contact details for The Griffin Harvester

The Griffin Harvester
Address: Blackbrook Park Ave, Taunton TA1 2PX, UK
Phone: 01823 442221
State: Somerset
City: Taunton
Zip Code: TA1 2PX

opening times

Monday: 9:00 AM – 11:00 PM
Tuesday: 9:00 AM – 11:00 PM
Wednesday: 9:00 AM – 11:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 11:00 PM


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Reviews
This was my first visit to a Harvester bar and restaurant and immediately I felt at home. The staff immediately showed my friend and I to our table. I am an amputee and was pleased with the table and chair design. Comfortable. We both chose the skewers with chicken and BBQ sauce. We both went to your excellent salad bar. I knew I wouldn't be leaving hungry that day! The atmosphere was lovely too. Parking of my car in a disabled bay was very convenient, directly in front of the restaurant. The only thing is perhaps we could be informed of the time limit for parking. Although it's 4 hours, my friend and I could easily exceed this limit by chatting! Thank you for an excellent experience. We WILL be back.
The food was decent. Steak and half rack of ribs was a little small for my expectations but then I'm from Texas.nThe drinks were alright.nThe bad part was the service. The waitress was polite but we sat in the right half of the restaurant. Barely 6 tables occupied. But could not flag down our waitress for anything and no others would even glance at us. Added to that, even with the few customers, the food took quite long to come out.nCheckout, I didn't want to leave the waitress hanging without a tip but one, she didn't bring the bill. After a long wait, I went to the counter and she said she'll get it at the bar. Went there and she got the payment, ripped the bill, left it on the counter and walked away somewhere. Didn't know what to make of it and just left.nnI would say the food is a little overpriced for what we get and the service we get.
The 2 stars are for the chef and the waiter . Meet and Greet person 0/10. We had booked a table requesting a QUIET TABLE WAS TOLD IT IS IMPOSSIBLE TO DO THIS AND THE WAS ESCORTED TO A TABLE BETWEEN 2 WORK STATIONS AND NOTICED THERE ARE TABLES IN AREA WHERE IT'S NOT AS NOISY. AFTER DRIVING 6.30 HOURS TO GET THERE PUT SOME EFFORT INTO MAKING THE CUSTOMER HAPPY
Really disappointed with this. The only saving grace was the lovely server we had.nAsked for medium done steak...it came out well done. Had a child chicken strips and chips...the amount of chicken was ridiculously small...a mouse sized portion. Then ordered ice cream which was brought out in a hot bowl so was half melted before it was even started and never finished because it melted before it could be eaten as ice cream rather than liquid. Told all of this to the server. Nothing was done. Told the manager at the time of paying. Nothing was done. Sent them an email complaint, nothing was done. We had a sorry but I feel they should have offered a token discount from our bill. To be honest I wish we had refused to pay until they offered some kind of goodwill gesture. Very poor customer service in this respect.
Didn’t really rate this visit unfortunately.nnThe salad bar was empty and I had to ask for multiple dishes to be refilled. When I walked over to the staff, they were stood on their phones.nnWhen the ‘chef’ came out, I politely asked for some bacon bits and he bit my head off. Soon after that another lady asked him for a small plate and he was very rude to her.nnThe ‘new’ garlic bread is diabolical!!! One small pitta with garlic butter brushed over the top - £4!!!! Shocking.nnThen we asked to use our blue light discount which is advertised on their website and was told by the waitress they stopped accepting it a week ago. I asked to see the manager who then honoured the discount.nnAll in all, the level of professionalism from staff was very poor today.
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