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The County Hotel

  1. Chelmsford
  2. Chelmsford Hotel

Reviews, get directions and contact details for The County Hotel

The County Hotel
Warm rooms in a charming hotel, plus a lounge bar, restaurant, conference suites and meeting rooms.
Address: The County Hotel, 29 Rainsford Rd, Chelmsford CM1 2PZ, UK
Phone: 01245 455700
State: Essex
City: Chelmsford
Zip Code: CM1 2PZ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I stayed at the County Hotel for two nights very recently...... Bed and Breakfast.nMy stay was to celebrate a big family Platinum Wedding Anniversary event.nI feel I have a special need to congratulate all the wonderful service I received.nEverything to me was so marvellous in all aspects. I live alone, and was treated with so much respect, help, and pure kindness.nI have elderly family from that event in the area, so hopefully will book again with you in a future visit.nI thoroughly enjoyed my stay, and everthing in my mind was 100%.nAll staff were well trained, and knew their duties, and responsibilities. Two very special people I'd like to be recognised, and congratulated, are 1. ANDREEA a fantastic Receptionist, and an extremely passionate employee at her job, plus a delightful personality....so very sweet! 2. ELLIE the Supervisor waitress, whom works her socks off, whilst being so efficient, with nothing being too much trouble.... and STILL smiles.nBoth were, and are, so passionate in their work. I would love to know that they are rewarded in some way for their great sincerity, and passion to their guest!nSincere thanks for my stay, peace of mind, and safety.....I enjoyed every minute....a real treat thank you all.nGill R
I'm here for business, but would be happy to stay here for personal travel. Fantastic location near shopping, train station, and sights. The staff have been uniformly excellent. Food in the restaurant is good. The room clean and larger than I expected, based on some other reviews. Convenient, excellent service, great location. Ok, maybe the water pressure could be better, but I think that's a Chelmsford thing, not a hotel thing.
Having stayed here for a week this hotel is a real mixed bag of experiences.nThe first day I had no hot water, the next day and every day after the water was extremely hot and the shower was difficult to adjust because the markings has disappeared. The water pressure was great though! The room was spacious but worn and tired and the bathroom had a funny smell. There is no air conditioning but a sturdy and powerful fan was provided. The staff are helpful and friendly enough although when I came to check out I had a hot coffee, breakfast box and large suitcase and the one member of staff downstairs didn't offer to open a door for me. Whilst the breakfast box bacon sandwich and pastries was provided and appreciated, it was fridge cold. I couldn't eat the bacon sandwich. The parking is £9/night and you're not given any indication of how long you can park there for.nThe food in the restaurant for breakfast and dinner is hit and miss. One busy morning they had run out of sourdough toast fair enough but instead of telling me this, brought out my breakfast on an English muffin. First world problems here but I really don't like muffins and I was offered normal toast but by the time the toast would have been ready everything else would have been cold so I said no. I wasn't impressed. The main courses in the restaurant are fantastic! Seabass and rack of lamb cooked to perfection. The starters however are not worth it. I paid £9 for *4* pieces of mediocre calamari.
Chris who hosted the breakfast is the nicest person you could have welcome you to start your day. I d give her 10 Stars if I could ! She was attentive, friendly, personable, thoughtful, nothing was too much trouble! I am so grateful to her and I saw that she was equally amazingly kind to all the other guests at the hotel. I just hope the powers that be know what a wonderful ambassador she is for them and that they give her a raise. Thank you , Chris ! Andra the Reception Manager was very polite, attentive and helpful. This is a comfortable and convenient hotel to stay at and room prices allow you to choose within your budget.
The hotel’s staff is absolutely amazing. Receptionist Andrea was so kind and helpful. We made an event and also stayed one night. They did their best to create a succesful event for us!nHotel is so cute! We had dinner in the hotel which was fantastic. Location is good.nnAlthough I had a really bad experience at the County Hotel Newcastle of which staff was rude and not helpful, I gave one more chance to The County Hotel. Glad to gave that chance and book the Chelmsford hotel. But as a chain brand of hotel, management should consider to create a standart service quality in all their hotels. Newcastle hotel and staff was bad.nnAnyway if you consider to book Chelmsford The county hotel, go for it!
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The County Hotel map

Directions to The County Hotel with public transportation

County Hotel 40 meters
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The Ship 160 meters
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Bus Station 250 meters
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Fire Station 320 meters
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Railway Street Car Park 340 meters
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