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Reviews, get directions and contact details for The Cotton Patch

About

The One Stop Patchwork and Quilting Shop

Story

Patchwork and quilting cotton fabrics are the heart of our shop. Thousands of fabrics especially designed for patchwork and quilting by leading manufacturers such as Moda, Rowan, Hoffman, Fabric Freedom, Makower, RJR and Free Spirit. You can buy our fabrics by the metre or purchase one of our pre-cut fabric packs. We have a large range of fabric packs to choose from including fat quarters, charm packs, layer cakes, jelly rolls, strip rolls and patchwork palettes. We have a comprehensive range of fabric designs with specialist areas such as Christmas fabrics, novelty fabrics, patchwork blenders, batiks fabrics, japanese fabrics and floral fabrics. You can find fabrics from leading patchwork fabric designers such as Kaffe Fassett and the Kaffe Fassett Collective, Amy Butler, Heather Bailey, Nancy Halvorsen, Valori Wells, Tanya Whelan, Robyn Pandolph and Tone Finnanger

We also hold possibly the largest range of quilting waddings and battings in the UK. Made from natural fibres such as cotton, wool, silk and bamboo as well as polyester waddings and blends. Our haberdashery and notions sections have hundreds of tools for patchwork and quilters, as well as general sewers, to make their life easier. Rotary cutters, patchwork rulers and rotary cutting mats are one of the main innovations in patchwork and quilting of the last twenty years and we have a superb range. We stock leading manufacturers such as Omni, Olfa and Clover ensuring that if you are looking for patchwork rotary cutting tools you need look no further. With a selection of over five hundred books on patchwork and quilting The Cotton Patch really is the one-stop shop for patchwork and quilting supplies.

Address: 1283-1285 Stratford Road , Birmingham B28 9AJ, XWM, GB
Phone: 0121 702 2840
ku.oc.hctapnottoc@redroliam
State: XWM
City: Birmingham
Zip Code: B28 9AJ

opening times

Monday: 10:00-17:00
Tuesday: 10:00-17:00
Thursday: 10:00-17:00
Friday: 10:00-17:00
Saturday: 10:00-17:00


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Reviews
Amazing customer service. I ordered a small piece of fabric ~1.5 yards to finish a quilt and it came within a few days. There was a mix-up with the order no-one's fault and they sent me the replacement fabric the same day along with a bag to return the original. So refreshing to buy from people who care about their customers I'm looking at you, faceless big corporation and I'd definitely buy from them again.
This is my main supplier of fabric and kits. Huge range and excellent quality. Haberdashery section has brands of high-quality tools and haberdashery, including French and others I hadn't heard of but bought and loved. I do wish there was more consistent guidance on level of expertise required on quilt kits.
Very fast and friendly service. I'm really pleased with the first part of my order which arrived very quickly, today. Lovely, good quality fabric. There was a delay as something I ordered was out of stock, but I got a 'phone call. to let me know immediately and a solution was soon found. How nice to receive such good service. I'll certainly be ordering from Cotton patch again.
I had experienced a small issue with one of my sizzex dies. I spoke with a very kind helpful lady called Margaret, her help in sorting my issue was first class, and the issue was very soon resolved for me. Thank you. Great service as always, and a pleasure dealing with cotton patch, I have been using cotton patch over a fairly long period , and service, speed etc has always been perfect. Would definitely recommend this company.
Excellent, personal service and efficient dispatch of goods. The website and online ordering are simple and effective with detailed information about each product. We requested assistance via email and the reply was prompt with very creative suggestions about products that would be suitable for our project.
A great source of fabrics. I buy online and am always thrilled at my purchases. Recently I ordered a solid colour fabric but ticked the wrong colour. Amazingly, they said I could return it and have a refund or select another colour. I was so pleased and surprised at this service. Support this wonderful shop. They deserve all the custom they can get. A big thank you.
Excellent service. Love all my items. They arrived promptly
Not good service, paid for material in May. Despite ringing and emailing I have not had any correspondence to advise why the order has not been completed. Note: they eventually rang and explained that the emails they had replied to, had bounced back as “ unable to send”, looked like some technical hitch. They retook my order and the material arrived the next day. If only they had rung me earlier, this would have sorted the problem. Good service once they contacted me.
The shop is lovely, with a few additions it could be perfect but the staff are awful and completely ruined the whole shopping experience. I am not too far from this shop, it could easily be my go to shop, but never with a customer service like that. In this industry you can't afford to have staff or owners who couldn't be less interested, please have staff serving who can at the very least manage a smile. If you are the owner of this business and you were there on Saturday then shame on you, I think it's time you sold up and gave someone the chance to put some love in the place because I won't be coming back until you do.
This is 2nd time I've visited this shop having travelled some distance to get there. It is the most unfriendly shop I know. I felt I was in the way and not wanted. Said she hadn't got what I wanted but after questioning she found it. No smiles ,except from another girl who was unable to serve me. How they do any business it beats me. I'll be looking to get my particular purchase from elsewhere. What a bad experience.
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