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Reviews, get directions and contact details for The Chinese Experience

Address: 390 Brockley Road , London SE4 2BY, XGL, GB
Phone: 020 8692 2221
State: XGL
City: London
Zip Code: SE4 2BY


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Reviews
I recently ordered from EXP and was thoroughly impressed with the quality of the food and service. The dishes were flavorful, well-prepared, and arrived hot and fresh. I especially loved the beef in black bean sauce, which had the perfect balance of spices. The portions were generous, and the delivery was quick and efficient. I highly recommend this place for anyone looking for authentic and delicious Chinese food!
I ordered duck chow mein and this is what they sent me. Called to complain and the girl was very rude on the phone and also hunged up the phone the first time I called and shouted at me. This will be the very last time I will order from them.Food: 1/5
Been ordering here for almost 3 years now. I mainly get it on Just Eat — it’s always delicious, fresh quickly delivered, super hot temperature. A reliable choice and amazing value for money. Thanks
the food is very authentic, so goooooodFood: 5/5
AVOID!!! We used to order from here quite regularly as the food is ok, quick and cheap. Never again! Recently I walked in and placed an order. The food arrived very quickly. The chicken was chewy and clearly undercooked. A few pieces were soft, like raw chicken and one large piece was still pink in the middle see photos. We couldn't eat the food and it went in the bin. I rang to explain and politely request that the meal be replaced. The young man who answered the phone was helpful, apologised and said that meal would be replaced. He asked me to hold and then there was a heated conversation which went on for about 5 minutes. An older woman came on the phone and was extremely rude. Called me a liar, told me that the chicken couldn't be undercooked as it is pre-cooked clearly not these pieces and that I would have to take the chicken back to the shop. When I asked if we would have the meal replaced if we did that I was told no because it couldn't be undercooked. Feeling sick, lost our appetite and £20 out of pocket. This is no way to treat your "valued" customers. Never again!
Ordered food from them twice now via Just Eat and I think they'll be our new regular Chinese. Second time we got our order delivered within 16 minutes!!! I kid you not: order confirmed at 17:58, food on our table at 18:14! No idea how they did that! Apart from that incredibly super fast delivery the food was very delicious. Veggies were fresh and every dish tasted really good. Really appreciate how their hongkong sweet and sour isn't only just sweet but equally sour. Their prawn crackers are very tasty too. From the experiences we made I can definitely recommend them.
Wouldn’t recommend this place to anyone, food taste, quality and portions were awful. We ordered food via Ubereats and was expensive. Even if the food was priced cheaper we still would have been very unhappy with our order.Food: 1/5
Always an amazing experience when I order from here! Lovely staff!Food: 5/5
If you really want to taste a real Chinese food,this is the right place Food: 5/5
This is the best Chinese food I’ve ever had. Everything is always prepared and cooked to perfection, which is why I always go back. Plus I find it ever so slightly cheaper to pick up from the restaurant rather then ordering through Just Eat.Food: 5/5
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