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Texaco UK

  1. Camberley
  2. North Camp Gas Station

Reviews, get directions and contact details for Texaco UK

Texaco UK
Address: 82-84 Portsmouth Rd, Camberley GU15 1JB, UK
Phone: 01276 691930
State: Surrey
City: Camberley
Zip Code: GU15 1JB

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Reviews
Car wash was dreadful. The worst I've ever been to. Just cleaned the inside of car with a micro cloth, no products. Leather seats and dashboard still dirty, even after I asked them to clean better. Same thing with paintwork inside top of hatchback. Left it filthy. Trim along bottom of windows still grimy. I used to pay £16 at my last garage, and they used to do a fabulous job. They were amazing. I know prices have gone up but I paid £26 here and not half as good a job. I definitely won't return.
I politely inquired if they accept Evri parcels, but the response I received was rather discourteous and unhelpful. The person bluntly stated that they don't handle any parcels at all, with a tone that lacked politeness. I then asked when they had stopped accepting parcels, as it was only a few weeks ago that they did. I was simply curious to know when this policy change occurred. Instead of providing any information, the individual responded with a dismissive statement, saying, "We don't deal with parcels." It seemed as though the person had no interest in assisting me.
I don’t like to post negative reviews but the service I and family members have received at this Texaco garage has been very poor. The man behind the counter is rude and unhelpful, especially when trying to return parcels. Very damaging to the Texaco brand. Worth stating that I have the exact opposite experience at the nearby Texaco off Chobham Road who are very friendly and helpful but do not process parcels to my knowledge.
We went to use the return facility for our Amazon deliveries. Not done this before so needed advice, but the man at the counter didn't seem to want to help. He just handed us two black bags and mumbled and gesticulated in the direction of the machine. Ok, it wasn't that hard to do, but leaving our parcels on a shelf in the shop didn't look too safe to me. We're waiting to see if they were returned safely.
Awful service and not the first time here. This is supposed to be a Hermes parcel drop off. When I went to scan my QR code I was told that he didn't *want* my parcel as it was too big... Another customer overheard and commented "did I just hear that correctly" and only after pulling out my phone to report the station to Hermes was I allowed to, begrudgingly, scan and leave my parcel. I didn't dare ask for a receipt so just have to hope that it is safely returned to Amazon for my refund!
Would give 0 if possible. Exceptionally rude staff. Had to wait for several others to be served before/ahead/queue jump me, even though I'd been waiting for several minutes, as I just wanted a receipt for a return parcel. Was told they serve fuel customers first and "what do I expect them to do". They are so rude here, particularly towards females. Could get it if printing a receipt took longer than 3 seconds.
Extremely rude and unhelpful, both when calling and on-site. If calling, will try get rid of you asap, and just drop the call if not. While its the bigger service station, I much prefer going around the corner to the Texaco on Chobham road ... not a lot friendlier but tolerable.
The service at this garage is despicable. The man was incredibly insulting and rude to my mum when she was trying to return a parcel. He said he was not willing to help her and was rude and aggressive, causing her to leave in tears, without returning it. Unfortunately, this is not the first time. I have heard several similar stories of the staff being obnoxious, unhelpful and insulting. Will never be returning here again. This petrol station has bad reviews very similar to this going back 3+ years. When will Texaco sort out their staffing and customer service, or lack there of?? And Hermes, you really should better vet your service stations.
Petrol prices are average, no supermarket rates but the variety of food in the shop is good. Been here many times when we've run out of milk, bread etc and it's never let me down. Also has an on site hand car wash which is convenient and the air pressure machine works but charge is £1 I think.
I just popped in this morning on my way to work for a Diet Coke and a bag of crisps. Paid using Apple Pay on my phone so I didn’t look at the amount till I had driven away Charged me £12.15!!!!! £12.15 for a 500ml Diet Coke and bag of crisps!!!! I tried to call to complain and the number is incorrect on google Be careful filling up here/grabbing something to eat they’ll rob you blind
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