Tesco Superstore

Popped in for some water on a hot day. Found the store to be well stocked and clean. The staff I spoke to were polite and friendly, can't really ask for much more.
5 7 years ago (22-04-2018)

The store is very dirty with visible layers of thick dust on a lot of the horizontal surfaces. There's a planter box that acts as a divider near the entrance that looks as tho it has never been cleaned and dusted. The men's toilets were a truly horrid experience of filth. The entrance to the store looks tired and unorganized. The car park needs the markings repainted and resurfacing done. The whole store needs a shutdown, deep cleaning and upgrading to be brought up to standard
1 7 years ago (07-01-2018)

Dear Sir/Madam, I wish to provide some constructive feedback on your store, which I spend conservatively £12K a year in. On a positive note, your staff are without exception courteous, friendly, and attentive. On a slightly less positive note, I think there is a reluctance to control young children who seem to have confused your store with a kid's playground. Also, there should be someone available to prevent certain drivers just parking on double yellow lines right outside your doors, just because they are too selfish and lazy to park in a proper zone. If your car park was an industrial site, the uncontrolled mix of people and traffic would result in an instant prohibition order by the HSE, until improved segregation measures were put in place. Maybe you could also install some speed bumps to prevent the local boy racers from treating your car park like a Monte Carlo grand prix circuit. The store upgrade has been much appreciated, but only last month I had to bring to the attention of a staff member that a leaking fridge represented a serious slip hazard to customers. I also resent being forced to use self-checkouts by your refusal to have enough manual checkouts open - for this reason I am happy to queue in line rather than be humiliated by electronic messages such as "Wrong item in the bagging area". Clearly, your store has a local 'monopoly' on retail food sales, that is until the new Lidl opens in Heacham. My comments are not intended to be unhelpful, but the dominance of the big four supermarkets is rapidly coming under pressure, and I would welcome the opportunity for a face-to-face private conversation with your store manager. Only today I read that Amazon are planning a direct on-line food and drink delivery service from regional distribution centres straight to customers homes, effectively cutting out the need for supermarkets. I do not wish Tesco to become a retail dinosaur, but your business model is in serious need of a shake up, otherwise the bulldozers could be moving in imminently.. with all due respect, Robin Limb, Hunstanton resident.
5 7 years ago (09-11-2017)

Not really a superstore, taking advantage of the holiday makers and locals by limited availability of their budget range of foods probably due in part because of it's size. Fairly typical Tesco layout, cafe is clean and a welcome addition. Excellent large car park with a sensible amount of parking time.
4 7 years ago (10-06-2017)

Has most stuff a convenience store would. Hard to get a cool drink on a hot day.
4 7 years ago (10-08-2017)