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Reviews, get directions and contact details for Tesco Superstore

Tesco Superstore

Story

Superstores are our standard supermarket,stocking a full range of groceries and a limited range of Tesco Direct products.

Address: Frodsham St, Chester CH1 3JS, UK
Phone: 0345 677 9146
State: Cheshire West and Chester
City: Chester
Zip Code: CH1 3JS

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I have been a loyal customer for many years, but today, the disappointment with them was too much.nnA small amount of snow fell on Chester last night, and the first thing Tesco did was cancel all home deliveries. The earliest delivery slot I could get would have been for 3 days later. As a pensioner with mobility difficulties, this means going hungry until then.nnHowever, after watching an ASDA van pull up to my neighbours home, I quickly got my phone out, downloaded their app and wonder among wonders I have a delivery slot for this evening and saved a couple of quid on my shopping bill, amazing.
Went into town not expecting to go into tescos, when I went in I brought went to but some Christmas foods and some booze but at the checkouts the guy asked for my ID, which was completely reasonable but I forgot to take my ID so I was happy to give the booze back and thanked the guy for coming over but then he called me a silly cow even though I was happy to give the booze back and I’m normally not id’s there I’m 24 not that I shouldn’t have brought my ID but its just so incredibly disrespectful.
Looks like I had a similar experience to some others. I am not from Chester and parked here to attend a funeral. Fortunately I checked before I left whether I needed to pay for parking as the Tescos local to me have a sensible system of 3 hours free and then pay by the hour. I would quite happily have paid to use the car park. When I eventually found the touch screens and went through the cycle of having no receipt and needed a validated ticket I set off in search for the shop down the stairs and across the courtyard!!!nIt would be worth Tescos doing an audit into how many items of clothing bought from that store are returned! Such a ridiculous waste of time!
Store is ok but the cycle parking really sucks. Out of the way. Frequented by smokers. Dirty. Could easily be brought to the front of store and expanded now the lifts only open one way. Come on Tesco's - you spent shed loads of money on the car park!
Billing is a issue takes time and staff not always available for help. Equally worrying King Cab Marshall who helps customers get a cab back home is arrogant and rude to the core. He needs to open his mouth and talk as he minces his word inside his mouth and then yells to make himself audible. Disgrace and annoying for sure. No one cares though feedback of customers goes in thin air.
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