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Reviews, get directions and contact details for Telescope House

Telescope House
"Please Note: we are closed for Christmas-New Year Holidays from 1pm, Friday 23rd December 2022 and back open on January 3rd 2023.Online Webshop for Telescope and Astronomical Sales with first class telephone and email support. Ring us on 01342 837 098, or drop us a line at [email protected]."
Address: 22, Warsop Trading Estate, Hever Rd, Dormansland, Edenbridge TN8 5LD, UK
Phone: 01342 837098
State: Kent
City: Edenbridge
Zip Code: TN8 5LD

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: Closed
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: Online Telescope shops, Telescope shop online, Telescope for astronomy UK, Telescope house eyepieces, Binocular telescopes UK, Telescope Klarna, Telescope Finance, Meade telescope stockists uk
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Reviews
Today i had need of the services again, and once again they were fantastic. The service you receive is second to none and they always go above and beyond the call of duty. On this particular occasion they couldn't supply exactly what i needed, but they were still able to solve this problem. Outstanding service every time.
I was considering purchasing a used telescope from a private dealer and being a bit cheeky, I asked Telescope House for advice even though they knew I was actually considering buying from elsewhere. One of the team "Kerin" sent me several emails each in great detail of things to consider. Armed with this knowledge I will be going ahead and buying a solar scope but at the same time I am browsing their web page to see what I can buy from them in addition. In my estimation this goes far above what I expected. After this outstanding service, I have no doubt whatsoever that the after sales support would also be first class. Steve B ps Regarding the same question raised with other UK companies, two never even acknowledge my email and none went into the depth and detail that Kerin did. I am seriously impressed
How service should be. I am a first time customer to 'Telescope House'. A benchmark of how customer service and online shopping should be. From the moment i had the initial contact giving sensible advice on the best telescope for my needs, to the speedy delivery service. There was an issue where part of the order was missing but a quick e-mail and fast response time meant i was not concerned about my issue. The missing item was delivered within a week, and therefore deserves a 5* review. I look forward to dealing with you again soon.
Went in today and was really impressed with the customer service and knowledge. Got exactly what I wanted and had an interesting chat with the guy that served me, unfortunately didn't get his name. Definitely will be using them again. Quite sure the person who gave a 1 star review can be ignored!
Fully recommend The Telescope House. Brilliant customer service throughout the sale, Kerin always went above the expected. Really happy with the purchase which was made with no prior knowledge and so was fully led by Telescope House advice and recommendations.
I came to Telescope House for advice regarding my first telescope. Without any expectation, they provided me with detailed and personalised advice that was extremely helpful. I ended up going for a different telescope in the end, but with such fantastic and friendly customer service I would vouch very highly for this company.
Sorry but terrible service ordered 19th Feb received 1st March no emails to say why it took so long. I sent an email to ask where my order was on the 28th Feb and received an email say you received parcel 4th March think you need to sort you customer service and a better delivery service. won't be ordering from you again. Plus I only live 15 mins away.
I can highly recommend using Telescope House for your astro purchases. After issues with the delivery problem with the courier Kerin personally rang me to sort out a solution. This is great customer service which is hard to come by these days. Many thanks
Excellent place for anyone who wishes to buy a telescope! Whether you have good knowledge or no knowledge on telescopes or unsure which one to buy, the guys at telescope house are super knowledgeable and know everything about telescopes. I drove down from southeast London to get some advice on my next telescope and the guys who's names I forgot, sorry were really helpful!! Very honest and trusting people who want to make sure you get the right telescope for YOU. Telescope house is my go to place for all my telescope needs! Excellent customer service and awesome range of products to buy from!
I had bought some excellent telescopes and binoculars from this company. The staff are professional and knowledgeable, and they don't make you feel like an idiot when you ask a question. I highly recommend Telescope House as the place to go to first.
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Directions to Telescope House with public transportation


Hever Road 360 meters
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646
Hospital 390 meters
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Hospital Grounds 400 meters
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Hever Road 410 meters
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236
646

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