T.B. Mackay Energy Services

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About

T.B. Mackay provide Traditional & Renewable Energy Installations, Spares & Maintenance in and around Edinburgh. 0131 552 6103

Story

All trades building/maintenance company. T.B. Mackay Energy Services specialise in installation, repair and maintenance of central heating systems and are approved installers for Worcester Bosch products.

"Harbour Multi-Trades, previously known as T.B Mackay Energy Services, established for over 80 years, with highly experienced engineers and tradespeople across Edinburgh, Fife, and the Lothians, to give you complete peace of mind. Specialising in all domestic service & maintenance requirements including boilers, electric heating, gas, domestic smoke alarms, electrics, plumbing, building, and joinery."

Address: Granton House, 219 Granton Rd, Edinburgh EH5 1AB, UK

Phone: 0131 552 6103

Website

ku.oc.secivresygrenembt@ofni

State: Edinburgh

City: Edinburgh

Zip Code: EH5 1AB

opening times

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Some years ago I called T B Mackay for a second opinion when another firm told me my boiler was a write off and I needed to spend £ 3K on a new one. Heaven knows how much they'd try to take us for now. T B Mackay's guys came round and found the problem was a bit of dirt, and charged us from memory about a fiver. I've used them ever since, most recently for a boiler service. The cost of around £80 doesn't seem to have gone up for a few years. They have always been on time, polite, friendly and professional. Our boiler is now so ancient it doesn't even have an efficiency rating, but it has served us well. We asked the guy about replacing it and got lots of useful advice but no hard sell. So obviously T B Mackay will be one of the firms we ask for a quote. I can't comment on the negative reviews on here, but our experience has always been positive.

We were repeatedly told to change our old boiler that was working fine including in very cold weather 3 years ago and had T.B. Mackay install a new one. We have had endless problems since and the company's response has been shockingly unhelpful on each occasion. We are now experiencing cold weather for the first time in 3 years and the boiler has packed in again. Do not touch them with a barge pole!  I received the standard reply in response to the above but the point is I would NEVER contact you again for any service. I have called one of your competitors and they could not have been more helpful or competent, they really took time to diagnose the problem and would not leave until they had fixed it, and without charging the earth for it either! In passing, and without any prompt from me about your prior involvement, they also pointed to how badly the boiler had been installed with "the pipe just pushed through the wall and no insulation around, no wonder it froze and created condensation at the first sign of cold weather"...

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