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Sweaty Betty

  1. London
  2. London Women's Clothing
  3. London Sports Wear

Reviews, get directions and contact details for Sweaty Betty

Sweaty Betty

Story

Women's clothing store located in Islington displaying women's sportswear & swimwear. Sweaty Betty also offers classes to stay & keep fit.

Address: 133 Upper Street , London N1 1QP, XGL, GB
Phone: 020 7226 4051
State: XGL
City: London
Zip Code: N1 1QP

opening times

Monday: 10:30-18:30
Tuesday: 10:30-18:30
Wednesday: 10:30-18:30
Thursday: 10:30-18:30
Friday: 10:30-18:30
Saturday: 10:00-18:30
Sunday: 12:00-17:00

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Reviews
I went to the Carnaby Street store to exchange some christmas presents. Unfortunately the sender of the presents forgot to link them to my account or give me a gift receipt but the lovely lady at the store till long dark hair said she would allow me to exchange it for items worth their total value if I picked up something in the store that day. Therefore I was able to exchange my Christmas presents despite not having a gift receipt. An excellent example of customer service, many thanks guys! Keep it up :
Dreadful customer service when ordering online. Avoid their online ordering at all costs. You can’t get updates, orders don’t arrive and you have no way of talking to anyone. It’s order and hope. If you do get a response I’ve sent 5 emails, 3 twitter DMs and 2 posts and have only had a generic response so far after 4 weeks waiting don’t expect any customer service. My order was for Xmas, ordered on 6/12 and still no sign of it and no response. If you must buy the product only do it in store.
Great sports clothing store ! Not so cheap though between 65-100 for one pair of sweatpants.
I've been to quite a few of the Sweaty Betty stores around the U.K. and this is one of the best laid out. Incredibly friendly and helpful staff, more than happy to help and offer advice. Sweaty Betty clothing is activewear but can equally be worn as 'day wear'. Excellent quality clothing that lasts. They also do international shipping which I have relied on for years, so nice to finally be able to browse the products for real!
I have ordered the specific product for a journey and paid for express delivery. Then it tuned out that delivery will take twice as long as stated on the website. As a result they don’t want to change the delivery to another country and can’t cancel the order. I just wasted my time and money, very disappointed such a service…
I asked not to be signed up for email promotions and they automatically did it without my consent. Both emails one from the visa I used then for the one that I gave for the receipt.
I went here to get a ski outfit. Because I am that all-the-gear-no-idea person! I love the salopettes. They have braces but you can also unzip the top half of you only want the trousers. I also bought their thermal set, which not only looks the part but does the job too. I did go a bit overboard at this point and get the goggles and snood too, but I know they’ll last as they are such good quality. Also, the brand doesn’t change the colours too much so if you need to replace a coat etc. It will still match the gear you bought three seasons ago. The service was really friendly and not too in your face. Some places you’ll find, especially when the shop is quiet, that they just pounce on you as soon as you have one foot in the door. These girls appeared really genuine and were really helpful explaining the product. Also, the other great thing about Sweaty Betty, if you’ve signed up, they will store all your purchased on a central system. So when I couldn’t be bothered to try the leggings on, they were able to search the size I had bought previously. Another great thing about Sweat Betty is that you’ll find some of their stores host classes!
CJ was the best--super patient with me in the fitting room sometimes us ladies gotta get sports bra fitted--and she nailed it!. Store was quite busy but the team there managed to make you feel like they're not super busy, and you get all the attention you need from start to finish. Well done Carnaby team and CJ!
Calum at the store on Carnaby Street is AMAZING! The best customer service I've had in a long time. He even popped a hand written note inside the bag which I discovered when I returned home. I live nearby so I will be back soon. Thank you! Claire Davis, The Midlife Mentors x
I love the options on styles and sizes and colour range which is seasonal. The clothes wash really well without fading -I had some of the legging for years and they still wear like new without loss of stretch
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